Night Concierge & Event Setup Lead

RAD Hotel Group; Troon; On-site; GBP 12,398,000 - 17,909,000; Part time

Benefits offered by this job

4-weekly tips

Weekly pay

Career progression opportunities

Training and development

Uniform provided

Discount across all RAD Hotel GroupVen

Birthday Incentive

Length of Service Incentive

Job summary

Lochgreen House Hotel, part of the RAD Hotel Group, is seeking a reliable Night Porter to join the team in Troon, Scotland. This hands-on role supports overnight operations, upholds guest safety, and delivers friendly service during night hours.

You’ll set up event spaces, assist with late check-ins, carry out security checks, handle luggage, provide bar service, and complete night audit procedures, contributing to a welcoming, well-run hotel culture.

Qualifications

• Previous experience in a similar hospitality or hotel role is preferred.
• Strong customer service and communication skills.
• Ability to work independently, use initiative, and remain calm under pressure.
• Flexible and reliable with night shifts, weekends and holidays.
• Excellent attention to detail and problem-solving abilities.

Responsibilities

• Set up wedding and event spaces for weddings, conferences, and special occasions.
• Assisting guests with late check-ins and check-outs, responding promptly to requests and enquiries.
• Carrying out regular security and safety checks to ensure guest wellbeing.
• Assisting with luggage, deliveries, and maintaining a clean, organised environment.
• Providing bar service during the night shift in a friendly and professional manner.
• Completing night audit procedures and balancing daily financial records accurately.
• Reporting maintenance issues, incidents, or security concerns to the appropriate departments.
• Supporting other departments to ensure smooth overnight operations.

Skills

Customer service

Communication

Independence

Calm under pressure

Flexibility

Attention to detail

Problem solving

Professional presentation

Job description

Lochgreen House Hotel, part of the RAD Hotel Group, is seeking a reliable Night Porter to join the team in Troon, Scotland. This hands-on role supports overnight operations, upholds guest safety, and delivers friendly service during night hours.

You’ll set up event spaces, assist with late check-ins, carry out security checks, handle luggage, provide bar service, and complete night audit procedures, contributing to a welcoming, well-run hotel culture.