Night Concierge

TN United Kingdom; City of Edinburgh; On-site; GBP 20,000 - 30,000; Full time

Job summary

Eine aufregende Gelegenheit als Nachtconcierge in einem führenden Anbieter von Unterstützungswohnungen in Großbritannien. In dieser Rolle sind Sie verantwortlich für den Aufbau von Vertrauen zu Klienten und die Bereitstellung wichtiger Informationen. Sie werden in einem unterstützenden Umfeld arbeiten, das sich der Transformation von Leben widmet, indem es Unterkunft und Hilfe für die verletzlichsten Mitglieder der Gesellschaft bietet. Profitieren Sie von attraktiven Vorteilen wie einem Willkommensbonus, großzügigen Urlaubstagen und Unterstützung bei Ihrer beruflichen Entwicklung. Wenn Sie leidenschaftlich daran interessiert sind, anderen zu helfen und positive Veränderungen zu bewirken, ist dies die perfekte Gelegenheit für Sie.

Benefits

Willkommensbonus von £100

Jubiläumsbonus von £250

26 Tage Urlaub, steigend auf 31

Zusätzlicher Urlaubstag am Geburtstag

Pensionsplan mit Lebensversicherung

Rabatte im Einzelhandel

Finanzielle Notfallkredite

Berufliche Weiterbildung und Schulung

Langzeitdienstpreise ab 2,5 Jahren

Karriereentwicklung Unterstützung

Qualifications

• Vertrautheit im Umgang mit obdachlosen Menschen oder verletzlichen Gruppen.
• Fähigkeit, vertrauensvolle Beziehungen aufzubauen.

Responsibilities

• Vertrauen zu unseren Klienten aufbauen und pflegen.
• Aktuelle Informationen über Klienten und Dienstleistungen bereitstellen.

Skills

Kommunikation

Beziehungsaufbau

Resilienz

Wissen über Obdachlosigkeit

Kenntnis von Gemeinschaftsressourcen

Job description

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About The Role

Exciting opportunity for a Night Concierge based in our supported housing service at Newhaven Foyer

At Salvation Army Homes, we are dedicated to providing comprehensive, good quality housing services, support, and resettlement for people who are or have recently experienced homelessness and who are in need of support and accommodation. As a Night Concierge, you will need to:

1. Get to know and build the trust of our clients
2. Acquire and provide up-to-date and accurate information relating to clients and the service as a whole
3. Undertake any necessary training or personal development identified by the Line Manager
4. Contribute to the Key Performance Indicators set for Self, Scheme, and the wider association

In return for helping to transform lives, we’ll give you access to some great benefits. These include:

• £100 when you start work, plus £250 at 6 months’ service and another £250 at 12 months’ service
• 26 days annual leave rising to 31 days
• An extra day off on your birthday
• A High Street discount scheme (great savings both on and offline)
• Pension with life assurance
• Discounted private medical insurance
• Loans available for financial emergencies
• Occupational Sick Pay
• A full Induction package and training relevant to the role
• Long service awards from 2.5 years
• Support to learn and develop your career

About The Candidate

A Night Concierge will instinctively share Salvation Army Homes' delivery values and behaviors, loving your work, helping people to thrive, and always finding a way to be effective.

You will need to:

• Be a confident and capable communicator, not fazed by difficult situations
• Be able to build trusting, professional relationships and have a high level of resilience
• Take an asset-based approach to empowering people to develop their skills, strengths, and talents
• Have good knowledge or experience of working with homeless people, and/or supporting vulnerable people or groups
• Understand or learn about community resources and organizations that can help our clients

About The Company

A registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society—mainly people with complex needs and/or experiencing homelessness.

Our aim is to work with individuals to build on their strengths, creating person-centered, individualized strategies and plans that transform lives, support recovery, and enable positive behavior. To succeed, we need the right people in place. Our workforce is one of our greatest assets, and recruiting the very best is essential for us to continue delivering high-quality housing services, support, and resettlement to our residents. That’s where you come in.

As an equal opportunities employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination based on age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications without concern of bias or discrimination.

We reserve the right to close this vacancy early if we receive sufficient applications. If you are interested, please submit your application as early as possible.