Night Auditor ( Part time )

AccorHotel; Manchester; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading hotel chain is looking for a part-time Night Auditor in Manchester to ensure a seamless overnight experience for guests. Key responsibilities include managing guest accounts, providing exceptional service at the front desk, and conducting security checks. Candidates should possess strong computer skills and prior experience in hotel operations.

Qualifications

• Prior experience in hotel front desk operations essential.
• Independent work during night shifts required.

Responsibilities

• Manage guest accounts, post charges, and generate daily reports.
• Provide outstanding customer service during check-ins/check-outs.
• Conduct security checks and assist with cleaning meeting rooms.

Skills

Strong computer proficiency

Excellent written communication skills

Excellent verbal communication skills

Ability to work autonomously

Task prioritization

Tools

Opera V5

Opera Cloud

Job description

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Night Auditor - Part-Time

We are seeking a dedicated and detail-oriented Night Auditor to enhance our night operations at the hotel. In this part-time role, you'll play a crucial part in ensuring a seamless overnight experience while delivering friendly and professional service to our valued guests.

Key Responsibilities:

• Manage guest accounts, post charges, reconcile payments, and generate daily reports in collaboration with the Front Office Manager.
• Provide outstanding customer service during guest check-ins/check-outs and assist with inquiries at the Front Desk.
• Ensure effective communication during shift handovers.
• Assist with cleaning meeting rooms.
• Conduct security checks.
• Serve drinks from the bar.

Hourly Rate: £12.30

Qualifications

Prior experience in hotel front desk operations is essential, especially working independently during night shifts. Skills required include:

• Strong computer proficiency; experience with Opera V5 or Opera Cloud is preferred.
• Excellent written and verbal communication skills.
• Ability to work autonomously and prioritize tasks effectively.

Additional Information

We are committed to Diversity & Inclusion and aim to attract, recruit, and promote diverse talent.

You must already have the right to work in the UK.