Night Auditor: Overnight Front Desk & Finance

Montcalm Collection; Greater London; On-site; GBP 24,000 - 30,000; Full time

Job summary

Montcalm Collection in London is seeking a dedicated Night Auditor to balance guest accounts, finalize daily revenue, and produce end-of-day reports. You will handle late check-ins, respond to guest inquiries, and ensure accurate cash handling while maintaining a warm, professional presence.

This role combines overnight front desk responsibilities with financial reconciliation, requires attention to detail, and collaboration with the Night Manager and other departments to ensure seamless

Qualifications

• Diploma or certificate in Hospitality, Accounting, or equivalent experience.
• Previous experience as Night Auditor or in Front Office operations.
• Strong numeracy and financial reconciliation skills.
• Proficiency in Opera PMS or similar hotel management systems.
• Fluent English required; additional languages are an advantage.

Responsibilities

• Complete nightly financial audits, balancing guest accounts and revenue.
• Prepare and deliver daily reports for Finance and Front Office management.
• Process late check-ins, early departures, and guest requests.
• Maintain accuracy in billing, postings, and cash handling.
• Serve as a professional and approachable point of contact overnight.
• Manage overnight enquiries, bookings and guest requests.
• Support Night Manager in ensuring operational standards are upheld.
• Handle guest complaints and issues efficiently, ensuring timely resolution to guest satisfaction.
• Answer and manage incoming calls, emails and reservations, ensuring all communication is handled professionally and efficiently.
• Accurately process payments and ensure the security of guest information.

Skills

Fluent English

Numeracy

Guest service

Teamwork

Education

Diploma or certificate in Hospitality/Accounting

Tools

Opera PMS

Job description

Montcalm Collection in London is seeking a dedicated Night Auditor to balance guest accounts, finalize daily revenue, and produce end-of-day reports. You will handle late check-ins, respond to guest inquiries, and ensure accurate cash handling while maintaining a warm, professional presence.

This role combines overnight front desk responsibilities with financial reconciliation, requires attention to detail, and collaboration with the Night Manager and other departments to ensure seamless