Night Auditor- Fixed 6 months flexible contract

Accor; Reading; Hybrid; GBP 20,000 - 25,000; Full time

Job summary

A leading company in the hospitality industry is seeking a dedicated Night Auditor to enhance guest experiences and ensure smooth operations during night shifts. The role requires excellent communication skills and a proactive attitude. Enjoy exclusive benefits like discounted hotel stays and opportunities for professional growth while contributing to a dynamic team environment.

Benefits

Free night stays in UK hotels

Up to 30% discount in Accor Restaurants

Discounted hotel rates worldwide

Access to Accor Academy for continuous learning

Wellbeing support

Qualifications

• 1 year experience in retail, hospitality or a customer facing role.
• Excellent communication skills.
• Strong organisational skills.

Responsibilities

• Welcomes guests and ensures high quality service.
• Performs cashiering and audit tasks during night shifts.
• Handles guest mail, messages, and calls.

Skills

Communication

Organisational

Customer service

Job description

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Night Auditor- Fixed 6 months flexible contract, Reading

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Client:

Accor

Location:

Reading, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

14d8c0f6d009

Job Views:

7

Posted:

02.06.2025

Expiry Date:

17.07.2025

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Job Description:

Company Description

Join us at Accor,where life pulses with passion!

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.

By joining us, you will become a Heartist, because hospitality is, first and foremost, a work of heart.

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfill yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart, Join us and become a Heartist.

Job Description

The Night Auditor welcomes all guests and takes care of them from arrival through to departure.

They contribute to guest satisfaction by providing high quality services with a warm and friendly approach.

They ensure a smooth and secure environment for all guests during the night.

• Ensure all diary events, flags and specials are actioned.
• Check and pass on all guest mail, messages and parcels promptly
• Ensure an accurate cashiering balance is performed at the completion of shifts.
• Any other duties requested by the Night Manager.
• Complete all audit tasks as specified by the Night Auditors checklist.
• To answer, as promptly as possible, all incoming calls.
• Ensure reports are distributed.
• Process wake-up calls
• Ensure necessary handover of information is passed on to the oncoming shift.

Qualifications

• 1 year experience in retail, hospitality or a customer facing role
• Excellent communication skills
• Strong organisational skills
• A positive, can-do attitude

Additional Information

• Competitive salary.
• Free night stays in our UK hotels and up to 30% discount in any Accor Restaurant (T&C Applies)
• Discounted hotel rates all over the world in Accor Hotels
• Continuously learn and develop yourself with our Accor Academy
• Support your wellbeing in your professional and personal lives
• Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries
• Participate actively in initiatives to build a more inclusive and sustainable world
• And many more benefits and perks: Our objective is simple: make you grow and give you the spark to unleash your personality
• You must be eligible to live and work in the UK to apply for this position and be in possession of a current work visa.