Night Auditor

Moxy Hotels managed by Hotel Co 51 UK; Greater London; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Health Cash Plan

Discounted room rates for you and your

Discount on Food & Beverages at Marro…

Enhanced Maternity/Paternity/Adoption-

Pension scheme

Twenty eight holidays

Personality assessment part of process

Job summary

MOXY Hotels in London is seeking a guest-focused Night Desk Associate to run the night audit, balance daily accounts and prepare the hotel for the following day. You will help guests, manage room inventory, check in/out in the Moxy way, and ensure Food & Beverage outlets operate smoothly.

You should be energetic, patient, and comfortable multitasking, with strong English communication. Experience in hospitality, knowledge of Opera or Micros, and familiarity with Food Safety and licensing laws

Qualifications

• Experience in the service industry is preferred.
• Knowledge of hotel systems such as Opera and/or Micros.
• Knowledge of Food Safety & Licensing laws.
• Personal travel experience in the travel industry is a plus.

Responsibilities

• Run the night audit and balance the days accounts.
• Prepare the hotel for the following day.
• Help guests and create positive experiences.
• Manage hotel room inventory and check guests in/out the Moxy way.
• Operate Food & Beverage outlets the Moxy way.
• Manage all bills and payments correctly.
• Prepare food, clean, tidy, restock, take deliveries and organize BOH areas.
• Follow all food safety, licensing and health & safety policies to work safely.
• Support other crewmembers and follow direction from crew leaders.
• Promote & support the Moxy brand and the Marriott Bonvoy loyalty program.

Skills

High energy

People skills

Multi-tasker

Fluent English

Tools

Opera

Micros

Job description

Main Tasks and responsibilities

• Running the night audit and balancing the days accounts
• Prepare the hotel for the following day
• Helping guests and creating positive experiences
• Manage hotel room inventory and checking guests in/out the Moxy way
• Operate Food & Beverage outlets the Moxy way
• Manage all bills and payments correctly
• Prepare food, clean, tidy, restock, take deliveries and organize BOH areas
• Follow all food safety, licensing and health & safety policies to work safely
• Supporting other crewmembers and follow direction from crew leaders
• Promote & support the Moxy brand and the Marriott Bonvoy loyalty program

We’re looking for someone with Moxie, which is all of these things:

• Have high energy and a fearless do-it-yourself attitude
• Good with people and enjoy chatting with guests
• Skilled multi tasker who can balance hard work with great service
• Clear communicator fluent in English (and other languages a plus!)

Useful Experience

• Experience within the service industry
• Knowledge of hotel systems such as Opera and/or Micros
• Knowledge of Food Safety & Licensing laws
• Personal experience of travel & travel industry

BENEFITS FOR YOU!

• Health Cash Plan
• Discounted room rates for you, as well as your Friends and Family, at Marriott hotels worldwide
• Discount on Food & Beverages at Marriott hotels worldwide
• Enhanced Maternity/Paternity/Adoption pay
• Pension scheme
• Twenty eight holidays (annually increasing to max thirty three holidays)
• a personality assessment can be part of the recruitment process*

Hotel Co 51 is a growing hotel management company based in Amsterdam and is part of the Vastint Group, who is the owner of the hotels that are operated by us. Currently we are operating more than 30 hotels under a franchise agreement with Marriott International Inc., mainly Moxy Hotels, Courtyard by Marriott and Residence Inn by Marriott. More to come in the next years.

MOXY Hotels is Marriott’s youngest brand, which opened the first hotel in Milan, Italy, September 2014. MOXY HOTELS are designed to capture the rapidly emerging next-generation traveller. The brand combines contemporary, stylish design, approachable service, latest technology and, most importantly, an affordable price. It’s the new way of travelling!

Marriott International, Inc. is offering the most powerful portfolio in the industry, 30 brands and 7,000+ properties across 131 countries and territories give people more ways to connect, experience and expand their world. Founded by J. Willard and Alice Marriott, and guided by family leadership since 1927, their principles remain embedded in the company’s culture and in everything we do today. The company is headquartered outside of Washington, D.C. in Bethesda, Maryland.