Night Auditor

The Hoxton; City of Edinburgh; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading hotel brand is seeking a Night Auditor for their new Edinburgh location. This entry-level role involves ensuring excellent guest experiences during night shifts, managing arrivals and departures, and performing night audit procedures. The ideal candidate is passionate about hospitality, adaptable, and enjoys working independently.

Benefits

Competitive salary

29 days holiday

Pension and life insurance

Free food during shifts

Free night’s stay

Meal for two upon starting

Ongoing training and development

Volunteer opportunities

Staff discounts

Qualifications

• Passionate about hospitality and making a positive impact.
• Confident working independently during night shifts.
• Calm under pressure with a helpful attitude.

Responsibilities

• Ensure high guest experience during night shifts.
• Manage guest arrivals and departures, verify bills.
• Perform accurate night audit procedures.

Skills

Customer Service

Teamwork

Adaptability

Problem Solving

Tools

Opera Cloud

Job description

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About The Hoxton, Edinburgh

We are opening our first UK hotel outside of London in the vibrant city of Edinburgh. We are looking for a Night Auditor to join our team and play a key role in launching our brand in this new location. Reporting to the Front Office Manager, you will support night shifts and ensure an excellent guest experience, even overnight.

Our Hotel

The Hoxton, Edinburgh will feature 214 bedrooms inspired by Georgian heritage, a main restaurant, a large lobby & bar, an event space, and The Apartment—our unique meetings and events concept.

Why Join Us

• Be part of a passionate team committed to exceptional hospitality.
• Enjoy a competitive salary, 29 days holiday, pension, and life insurance.
• Receive free food during shifts, a free night’s stay, and a meal for two upon starting.
• Access ongoing training and development opportunities.
• Participate in volunteer opportunities with our partner charities.
• Benefit from rewards, diversity events, team gatherings, and staff discounts.

Your Responsibilities

• Ensure guest experience remains high during night shifts, making guests feel welcome and special.
• Manage guest arrivals and departures, verify bills, and handle discrepancies.
• Coordinate with teams to manage bookings and assist the Night Manager with overbooking issues.
• Perform accurate night audit procedures and report discrepancies.
• Answer calls, handle requests, and address guest needs as the primary point of contact at night.
• Assist with end-of-day procedures and maintain guest safety overnight.

Ideal Candidate

• Someone who is authentic, positive, and passionate about hospitality.
• Enjoys making a positive impact and providing memorable experiences.
• Team-oriented, adaptable, and confident working independently during night shifts.
• Experience with Opera Cloud or similar systems is a plus.
• Has a helpful attitude and remains calm under pressure.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Management and Hospitality
• Industries: Hospitality, Non-profit, Government