NHSGGC Ward Clerk- Health Records

NHS Ayrshire & Arran; Greater London; On-site; GBP 20,000 - 26,000; Full time

Job summary

NHS Ayrshire & Arran is hiring a Ward Clerk for their Health Records department. This full-time role supports effective clinical care by efficiently managing patient health records in a ward environment. The position requires clerical experience and strong communication skills, offering a chance to work across various wards.

Qualifications

• Previous clerical/reception experience required.
• Experience in customer service environment.
• Proficiency in computer systems is essential.

Responsibilities

• Provide an efficient Health Records service to patients.
• Administer and process patient health records accurately.
• Undertake reception duties, answer telephone, and maintain patient information.

Skills

Organisational Skills

Communication Skills

Keyboard Skills

Job description

Join to apply for the NHSGGC Ward Clerk- Health Records role at NHS Ayrshire & Arran

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Join to apply for the NHSGGC Ward Clerk- Health Records role at NHS Ayrshire & Arran

NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.

• Hours- 37 hours per week
• Please note this is a GGC wide post and can be moved to any location, however initial base will be Royal Alexandra Hospital, PA2 9PN This post is permanent.
• This post may close sooner than the advertised date depending on the level of interest in the post
• This role does not meet the eligibility criteria for a Skilled Worker visa or a Heath and Care Worker visa. NHS Greater Glasgow and Clyde (NHSGGC) is unable to provide candidates or employees with a Certificate of Sponsorship (CoS).
  
  

The role follows a Monday–Sunday rolling shift pattern, working 4 days per week:

3 days: 08:00 – 18:00

1 day: 08:00 - 17:30

To support effective clinical care by providing an efficient Health Records service to patients in a ward

environment. To ensure patient’s health records are administered and processed accurately and remain

confidential.

The post holder will provide cover in multiple wards as and when required. The post holder will be expected to

undertake all duties such as reception of patients, answering telephone, appointment booking and maintaining

demographic information on the patient management system.

• It is essential that the candidate has previous clerical/reception experience along with experience of working with the general public in a customer service environment.
• Good organisational, keyboard and communication skills are essential along with being proficient in the use of computer systems.
  
  

Informal Contact : Anna Kozlowska, 0141 314 7074, [e-mail]

Details on how to contact the Recruitment Service can be found within the Candidate Information Packs.

NHS Greater Glasgow and Clyde- NHS Scotland encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognisingmilitary skills, experience and qualifications during the recruitment and selection process.

Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply with this requirement may result in your application being withdrawn from the application process.

For application portal/log-in issues, please contact Jobtrain support hub in the first instance.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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