NHS Radiology Admin Apprentice — Flexible Hours (Level 2)

Norfolk and Norwich University Hospitals NHS Foundation Trust; Norwich; On-site; GBP 14,000 - 20,000; Full time

Benefits offered by this job

Flexible working hours

Free on-site parking

Excellent pension scheme

Annual leave entitlement

Nursery on-site

Job summary

Norfolk and Norwich University Hospitals NHS Foundation Trust is offering a full-time Level 2 Apprenticeship in the Radiology Administration team. The role supports reception and bookings, greets patients, records attendance, and handles queries by phone while working toward an approved apprenticeship standard.

You will be enrolled with a local education provider and complete the Level 2 Customer Care Apprenticeship within the placement period, gaining hands-on experience in a busy hospital

Qualifications

• Genuine interest in NHS apprenticeship work with patient-facing duties.
• Ability to communicate clearly with patients and colleagues.
• Willingness to work as part of a supportive team and follow a roster.

Responsibilities

• Greet patients for appointments and check in attendance.
• Record attendance across modalities and reception desks.
• Book appointments and manage patient queries by phone.
• Provide general office assistance to the Radiology Administration team.

Skills

Communication

Customer care

Attention to detail

Calm under pressure

Prioritisation

Initiative

Education

Level 2 Healthcare Support Worker Apprenticeship

Job description

Norfolk and Norwich University Hospitals NHS Foundation Trust is offering a full-time Level 2 Apprenticeship in the Radiology Administration team. The role supports reception and bookings, greets patients, records attendance, and handles queries by phone while working toward an approved apprenticeship standard.

You will be enrolled with a local education provider and complete the Level 2 Customer Care Apprenticeship within the placement period, gaining hands-on experience in a busy hospital