NHS Pharmacy Assistant – Patient Care & Prescription Support

Royal Devon And Exeter Nhs Foundation Trust; Devon and Torbay; On-site; GBP 21,000 - 25,000; Full time

Job summary

The Royal Devon University Healthcare NHS Foundation Trust is seeking a motivated Pharmacy Assistant to join a busy GP practice team in Devon. You will support a safe, efficient prescription service, working closely with Reception and Pharmacy colleagues to help patients receive timely medicines.

You will process prescription requests using the EMIS system, maintain electronic patient records, respond to telephone and email enquiries, and handle routine queries in line with policies.

Qualifications

• Excellent communication and IT skills, with strong attention to detail.
• Commitment to high-quality patient care in a fast-paced GP setting.
• Ability to work with reception and pharmacy teams to deliver safe prescriptions.

Responsibilities

• Process prescription requests accurately using EMIS.
• Maintain electronic patient records and documentation to high standards.
• Answer patient enquiries by telephone and email and resolve routine queries.
• Support prescription processes and contribute to service improvements.

Skills

Communication skills

IT skills

Attention to detail

Tools

EMIS

Job description

The Royal Devon University Healthcare NHS Foundation Trust is seeking a motivated Pharmacy Assistant to join a busy GP practice team in Devon. You will support a safe, efficient prescription service, working closely with Reception and Pharmacy colleagues to help patients receive timely medicines.

You will process prescription requests using the EMIS system, maintain electronic patient records, respond to telephone and email enquiries, and handle routine queries in line with policies.