NHS GP Practice Manager: Lead Ops & Service Improvement

Flexzo Ai; England; On-site; GBP 46,612 - 56,971; Full time

Job summary

NHS Brighton & Hove GP Practice in Brighton & Hove is seeking an experienced Practice Manager to lead the operational, financial and administrative functions of a busy primary care site.

The role offers a permanent, full‑time position with a competitive salary of £51,792 per annum and a clear path to drive service improvement, ensure regulatory compliance, and support both clinical and admin teams to deliver outstanding patient care.

Qualifications

• Previous experience as a Practice Manager or in a senior healthcare management role.
• Strong leadership and people management skills.
• Excellent communication and interpersonal abilities.
• Experience managing operational and financial performance.
• Good understanding of NHS Primary Care and regulatory requirements.
• Ability to lead service improvement and organisational change.
• Proactive problem-solving and decision-making skills.

Responsibilities

• Lead the operational, financial and administrative management of the practice.
• Support and manage both clinical and non-clinical teams.
• Ensure compliance with NHS contractual, regulatory and governance requirements.
• Oversee practice performance, budgeting and financial management.
• Drive quality improvement and service development initiatives.
• Manage workforce planning, recruitment and staff development.
• Develop and maintain effective operational policies and procedures.
• Build strong relationships with patients, staff and external stakeholders.
• Ensure the delivery of safe, efficient and patient-centred services.

Skills

Leadership

People mgmt

Communication

NHS knowledge

Change management

Job description

NHS Brighton & Hove GP Practice in Brighton & Hove is seeking an experienced Practice Manager to lead the operational, financial and administrative functions of a busy primary care site.

The role offers a permanent, full‑time position with a competitive salary of £51,792 per annum and a clear path to drive service improvement, ensure regulatory compliance, and support both clinical and admin teams to deliver outstanding patient care.