NHS Administrative Apprentice: Learn, Support & Grow

Bristol NHS Foundation Trust; West of England; On-site; GBP 17,000 - 21,000; Full time

Job summary

Bristol NHS Foundation Trust offers a Business Administrator Apprenticeship lasting 15-18 months, delivering a Level 3 qualification through blended online and on-site learning at the Southmead campus. You’ll get monthly lessons, 1:1 tutor support, and a workplace mentor, with an End Point Assessment by Innovate Awarding.

The role supports Senior Leaders, coordinates meetings, maintains records, supports projects and ensures high-quality administrative services across the division.

Qualifications

• GCSE English Language and Maths grade A-C (Grade 4 and above) or equivalent level.
• ICDL (International Computer Driving Licence).

Responsibilities

• Provide high-quality administrative support including managing correspondence, telephone enquiries, post, document scanning and producing simple reports.
• Organise meetings: book rooms, prepare agendas, papers, coordinate attendance, take minutes and maintain action logs.
• Identify scheduling conflicts or administrative issues and escalate as needed.
• Maintain divisional records and data systems in line with policies and GDPR.
• Support roster administration for senior staff ensuring payroll deadlines are met.
• Assist with service improvement projects, monitoring actions and coordinating meetings.
• Assist HR activities including investigations and minute-taking of confidential documentation.
• Manage workload, use initiative to resolve routine issues and improve processes.
• Maintain confidentiality and high standards of customer service for Senior Management Team.

Skills

Communication

IT skills

Time management

NHS systems

AI Copilot

Education

GCSE English & Maths

ICDL

Tools

Outlook 365

Microsoft Office

Power BI

Trac

Allocate

Copilot AI

Job description

Bristol NHS Foundation Trust offers a Business Administrator Apprenticeship lasting 15-18 months, delivering a Level 3 qualification through blended online and on-site learning at the Southmead campus. You’ll get monthly lessons, 1:1 tutor support, and a workplace mentor, with an End Point Assessment by Innovate Awarding.

The role supports Senior Leaders, coordinates meetings, maintains records, supports projects and ensures high-quality administrative services across the division.