NHS Admin Assistant (Band 2/3) – Apprenticeship Pathways

Rotherham Doncaster and South Humber NHS Foundation Trust; Rotherham; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Sponsorship eligibility

Job summary

Rotherham Doncaster and South Humber NHS Foundation Trust is seeking organised and motivated administrative staff to support services across North Lincolnshire. Band 3 roles offer varied duties in clinical, corporate, and community settings with apprenticeship opportunities.

Applicants should be able to manage diaries, communications, and data confidently, while upholding NHS confidentiality and policies. Training and progression are supported within a values-driven organisation.

Qualifications

• English and Maths at level 2 or equivalent (GCSE 9-4 or A*- C or functional skills level 2).
• NVQ level 2 or equivalent in a related subject.
• NVQ level 3 in related subject or willingness to undertake a relevant Level 3 Apprenticeship.

Responsibilities

• Providing efficient and professional administrative support to teams and services.
• Managing correspondence, records, databases and other information accurately.
• Arranging meetings, appointments and maintaining diaries where required.
• Communicating effectively with colleagues, patients, service users and external organisations in a professional and helpful manner.
• Processing information and completing administrative tasks within agreed timescales.
• Supporting clinical or operational teams with the smooth running of day-to-day services.
• Maintaining confidentiality and working in accordance with NHS policies and procedures.
• Deal with telephone enquiries in a courteous and efficient manner, recording messages as per agreed systems and escalating as per protocols.
• Provide line management within a nominated area including completing supervision and PDRs.

Skills

IT skills

Office experience

Supervising colleagues

Confidentiality awareness

Education

GCSE English and Maths level 2

NVQ level 2 in related subject

NVQ level 3 or willing to undertake Level 3 apprenticeship

Job description

Rotherham Doncaster and South Humber NHS Foundation Trust is seeking organised and motivated administrative staff to support services across North Lincolnshire. Band 3 roles offer varied duties in clinical, corporate, and community settings with apprenticeship opportunities.

Applicants should be able to manage diaries, communications, and data confidently, while upholding NHS confidentiality and policies. Training and progression are supported within a values-driven organisation.