NHS 111 Health Advisor Full Time - Otterbourne

South Central Ambulance Service NHS Foundation Trust; Winchester; On-site; GBP 18,000 - 31,000; Full time

Benefits offered by this job

NHS benefits

NHS pension

27-33 days annual leave

Free parking

Employee Assistance Programme

Full-time & part-time shifts available

Job summary

South Central Ambulance Service NHS Foundation Trust in Otterbourne invites you to become an NHS 111 Health Advisor. You will handle diverse calls, from routine health concerns to emergencies, guiding callers with calm, confident support.

No medical background required, just compassion and clear communication. You’ll train on a full 6-week NHS Pathways programme, work in an office-based setting with no remote option, and join a team dedicated to exceptional patient care.

Qualifications

• No medical experience required.
• Must demonstrate compassion and clear communication.
• Ability to stay calm under pressure and show resilience.
• Detail-oriented, efficient, and able to balance assertiveness with empathy.

Responsibilities

• Handle a wide variety of calls from health concerns to emergencies.
• Guide distressed callers and help identify signs of serious conditions.
• Provide a calm, confident voice and support callers through challenging moments.

Skills

Compassion

Confidence

Clear communication

Resilience

Genuine desire to help others

Job description

Become an NHS 111 Health Advisor

A job with purpose, impact... and incredible rewards. Looking for a career where you matter - every call, every shift? Join our NHS 111 team in Otterbourne and be the calm, confident voice that helps people through some of their toughest moments. This isn’t just a job. It’s meaningful, fast-paced, energising work where no two days are ever the same.

What You’ll Do

You’ll handle a huge variety of calls, from everyday health concerns to real emergencies. One moment you might support someone in distress, the next you’re guiding a worried parent or helping someone spot the signs of a serious condition.

You Don’t Need Medical Experience - Just

• Compassion
• Confidence
• Clear communication
• Resilience
• A genuine desire to help others

We’ll train you with a full 6-week NHS Pathways programme, giving you everything you need.

Role Essentials

• Based in Otterbourne (office-based only - NO remote working)
• Must be 18+
• Right to work in the UK (no visa sponsorship available)
• Training courses available in November
• Limited full-time vacancies - apply early!

You don’t need a medical background for this role-just a genuine passion for helping others. We’re looking for someone who’s detail‑focused, efficient, and able to balance assertiveness with empathy. Your own wellbeing matters just as much as the care you give to others, and supporting the colleagues around you should come naturally. At SCAS, every one of us plays a key part in delivering exceptional patient care, and your contribution will be valued from day one. If you’re ready for a role that challenges you, energises you, and calls on your resilience throughout the day, we’d love to hear from you!

Ready to make a difference?

Join a team that saves lives, supports communities, and values every single person who walks through the door.

Why You’ll Love Working with Us

Starting at £13.17 per hour, plus generous NHS pay enhancements:

• +35% uplift (up to £17.78/hr): Saturdays & weekday nights
• +69% uplift (up to £22.26/hr): Sundays & bank holidays

And of course — the full package of NHS benefits, including:

• 27-33 days annual leave (pro rata)
• NHS pension
• Huge national discounts (retail, travel, leisure, tech & more)
• Free parking
• Employee Assistance Programme
• Full-time & part-time shifts available

This is your chance to build an NHS career with real progression and stability.