New Business Underwriter

Lawes Consulting Group; Glasgow; On-site; GBP 40,000 - 65,000; Full time

Job summary

Lawes Consulting Group is seeking an experienced Development Underwriter in the Glasgow area to manage and develop a portfolio of SME new business, with a strong emphasis on broker engagement and high-quality underwriting.

The role requires operating within delegated authority, delivering timely decisions, supporting brokers and internal teams, and upholding Treating Customers Fairly and regulatory standards. A proactive approach to process improvement and strong communication are essential.

Qualifications

• Minimum 2 years’ underwriting experience within commercial insurance (property/casualty).
• Cert CII or working towards ACII.
• Experience within a delegated authority environment.
• Advanced progression toward ACII preferred.
• Strong broker engagement and service orientation.

Responsibilities

• Underwrite new business quotations across commercial products in line with appetite and SLAs.
• Handle broker/internal queries efficiently and professionally.
• Maintain regular communication with Business Development Managers to strengthen broker relationships.
• Act as a referral point for colleagues with lower underwriting authority.
• Collaborate with the wider team to meet SLAs and service standards.
• Respond to broker calls in a professional, friendly, and solutions-focused manner.
• Operate within delegated underwriting authority and internal guidelines, escalating when needed.
• Identify opportunities to improve processes and contribute to wider business goals.
• Ensure compliance with Treating Customers Fairly (TCF) and regulatory expectations.

Skills

Relationship building

Communication

Team collaboration

Problem solving

Education

Cert CII or ACII (in progress)

Job description

A leading insurance organisation is seeking an experienced Development Underwriter to join their growing team. This is an excellent opportunity for a motivated professional who enjoys building strong broker relationships and delivering high‑quality underwriting service within the SME sector.

The successful candidate will be responsible for managing and developing a portfolio of new business, with a strong emphasis on service, trading and broker engagement. This position suits someone who thrives in a fast‑paced environment and is confident making underwriting decisions within delegated authority.

KEY RESPONSIBILITIES

• Reviewing and underwriting new business quotations across a range of commercial products, ensuring alignment with underwriting appetite and service level agreements
• Handling queries efficiently and professionally to support brokers and internal teams
• Maintaining regular communication with Business Development Managers to strengthen broker relationships
• Acting as a referral point for colleagues with lower underwriting authority
• Collaborating closely with the wider team to ensure work is completed within agreed SLAs and service standards
• Responding to broker calls in a professional, friendly and solutions‑focused manner
• Operating within delegated underwriting authority and following internal guidelines, escalating where appropriate
• Identifying opportunities to improve processes and contribute to wider business goals.
• Ensuring compliance with Treating Customers Fairly (TCF) and all regulatory expectations

PERSON SPECIFICATION

• Self‑motivated with strong influencing and relationship‑building skills
• Excellent communication abilities, both written and verbal
• Strong team player with the ability to collaborate effectively
• Organised and detail‑focused, ensuring processes and procedures are followed
• Able to perform under pressure and manage competing priorities
• Strong problem‑solving skills with a proactive approach
• Minimum 2 years’ underwriting experience within commercial insurance (property/casualty)
• Cert CII or working towards ACII
• Experience within a similar delegated authority environment
• Advanced progression toward ACII preferred
• Additional Requirements
• A positive, professional attitude when dealing with internal and external stakeholders
• Reliable and dependable work ethic
• Commitment to upholding company values and contributing to a strong market reputation