New-Business Insurance Account Handler (Hybrid)

Jensten; Nottingham; Hybride; GBP 26 000 - 36 000; Plein temps

Avantages offerts par ce poste

Hybrid working

Bonus scheme

27 days annual leave

Pension scheme

Qualification support

Résumé du poste

Darwin Clayton, part of the Jensten Group, is seeking an Account Handler to focus on new business from our Nottingham office. You will deliver exceptional service to commercial clients, handle renewals and mid-term adjustments, and drive cross-selling opportunities while ensuring FCA compliance.

Reporting into the Commercial Director, the role offers progression, training, and a path to leadership within the Insurance sector. Hybrid working is available after settling in.

Qualifications

• Insurance background, commercial ideally
• Experience as an Account Handler handling new business
• Drive to learn and develop within Insurance
• Good attention to detail and ability to multi-task
• Excellent telephone manner and relationship building
• Ability to work without supervision and organise workload
• Ability to work under pressure and meet deadlines
• Cert CII in progress or completed
• Acturis systems knowledge and experience

Responsabilités

• Provide customer service excellence to existing and new clients
• Handle renewals, mid-term adjustments, claims notifications and premiums
• Maximise cross-selling and up-selling opportunities
• Ensure compliance with procedures and FCA/Consumer Duty
• Support team performance through regular communication

Connaissances

Excellent communication

Account handling

Attention to detail

Phone etiquette

Customer service

Time management

Formation

Cert CII

Outils

Acturis

Description du poste

Darwin Clayton, part of the Jensten Group, is seeking an Account Handler to focus on new business from our Nottingham office. You will deliver exceptional service to commercial clients, handle renewals and mid-term adjustments, and drive cross-selling opportunities while ensuring FCA compliance.

Reporting into the Commercial Director, the role offers progression, training, and a path to leadership within the Insurance sector. Hybrid working is available after settling in.