New Business Assistant

Sills & Betteridge LLP; Billinghay; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

33 days leave incl. holidays

Life Assurance 3x salary

Employee Assistance Programme

Job summary

Sills & Betteridge LLP is seeking a New Business Assistant for its Conveyancing team in Lincoln. You will be the first point of contact for prospective clients, handling enquiries, preparing quotations and supporting the early stages of property transactions.

Experience in estate agency, property or customer service is advantageous; full training will be provided. The role involves coordinating with clients, agents, lenders and colleagues to ensure a smooth client journey.

Qualifications

• Confident communicator capable of guiding clients and enquiries.
• Organised with ability to manage multiple priorities.
• Attention to detail in data handling and record-keeping.
• Comfortable using IT systems and learning new processes.
• Professional, resilient and collaborative by nature.

Responsibilities

• Respond to conveyancing enquiries by telephone, email and online channels.
• Gather information and prepare quotations for residential property transactions.
• Follow up enquiries and maintain accurate records.
• Support conversion of enquiries into instructions through excellent client service.
• Liaise with clients, estate agents, lenders and colleagues to ensure a smooth client journey.

Skills

Confident communicator

Organised

Detail oriented

IT skills

Collaborative

Job description

ROLE: New Business Assistant
LOCATION: Lincoln
SALARY: Competitive based on experience
HOURS: 9am - 5.15pm Monday to Friday

BENEFITS:

• 33 days' annual leave inclusive of bank and other public holidays including birthday leave
• Life Assurance at 3x salary
• Employee Assistance Programme including counselling, 24/7 GP access, physiotherapy, gym discounts and cashback benefits

We are looking for a New Business Assistant to join our Conveyancing team. As the first point of contact for prospective clients, you will handle enquiries, prepare quotations and support clients through the early stages of their property transaction.

Experience in estate agency, property, customer service or another client-focused environment would be advantageous, although full training will be provided.
You will undertake the following but not limited to:

• Responding to conveyancing enquiries by telephone, email and online channels.
• Gathering information and preparing quotations for residential property transactions.
• Following up enquiries and maintaining accurate records.
• Supporting the conversion of enquiries into instructions through excellent client service.
• Liaising with clients, estate agents, lenders and colleagues to support a smooth client journey.

The role would suit you if you are:

• A confident communicator who enjoys helping people.
• Organised and able to manage competing priorities.
• Accurate and detail focused.
• Comfortable using IT systems and learning new processes.
• Professional, resilient and collaborative.

Our Conveyancing team is known for its efficiency, professionalism, and client-first approach. As part of one of the leading firms in the East Midlands, you'll join a supportive, cross-office team of experienced conveyancers committed to delivering smooth property transactions. With Legal 500-recognised lawyers and a strong local presence, this is an ideal environment for conveyancers who want to grow professionally while offering a valued, essential service to our communities.

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