New Business Adviser

Hyperion Insurance Group Ltd; Royal Tunbridge Wells; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading insurance broker is seeking a motivated New Business Adviser in Royal Tunbridge Wells. In this role, you'll convert leads into sales while receiving comprehensive training in Private Health Insurance. You'll be target-driven, ensuring clients receive personalized service and expert advice. Post-probation, enjoy a hybrid working model facilitating a balance between remote and in-office collaboration.

Qualifications

• Able to work with a team, take direction, and collaborate effectively.
• Experience in sales or customer service is advantageous.

Responsibilities

• Call assigned leads and achieve monthly sales targets.
• Complete supporting paperwork and maintain accurate databases.
• Provide clients with clear information about products.

Skills

Excellent communication

Interpersonal skills

Organisational skills

IT literacy

Time management

Job description

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New Business Adviser, Royal Tunbridge Wells

Client: Hyperion Insurance Group Ltd

Location: Royal Tunbridge Wells, United Kingdom

Job Category: Other

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EU work permit required: Yes

Job Reference: 975f0ad34634

Job Views: 13

Posted: 22.06.2025

Expiry Date: 06.08.2025

Job Description:

Here at Howden, we pride ourselves on doing the heavy lifting. As an insurance broker, we work with a selected panel of insurers, making comparing multiple policies simple and easy. We provide a personalised service, focussed on getting to know our clients and exactly what they want from their cover. We understand that each policy needs to be individual and that's why we pride ourselves on the personalised service. Our continued growth has created several opportunities across the New Business PMI Team. You will be responsible to convert PPC leads into sales, providing expert and compliant advice to these clients. Target and results-driven candidates thrive in this role. We offer full training to allow you to learn all about us, our products, and ways of working to become a recognised expert in the Private Health Insurance field.

Knowledge

• Undergo initial product training and pass initial tests and annual tests thereafter.
• Keep up to date with insurer/product changes & attend a monthly training meeting to ensure you are always providing accurate advice.
• Keep up to date with all compliance and regulatory matters that you are made aware of via your compliance manager.
• Attend monthly insurer training sessions/private reading and complete training forms related to these sessions.

Skills Required

• Excellent communication and interpersonal skills.
• Organisational skills.
• IT literate with good typing skills and confident using email, Word, and spreadsheets.
• Time management skills and the ability to prioritise workload effectively.
• Able to work with a team, take direction from others, and collaborate effectively.

Key Responsibilities

• Call and work to the best of your ability your assigned leads, including but not limited to your not sets, no contacts, quoted clients, phone quotes, while maintaining a high number of outbound calls.
• Achieve monthly and quarterly sales targets.
• Complete all supporting paperwork such as Fact finds, Quote Illustrations, emails, letters, databases, filing systems, and all relevant paperwork to a high standard.
• Ensure databases are kept up to date with adequate notes.
• Ensure customers receive a service that meets their needs and support customers as needed.
• Provide clear information about products and terms & conditions to help customers make informed decisions.

Location - Tunbridge Wells

The role will be office-based during training and probation but may require occasional travel for client visits, off-site training, and other meetings as needed.

Following completion of probation (6 months), you can work on a hybrid basis of 2 days from home and 3 days in the office.