New Business Administrator

4Com; Bournemouth; On-site; GBP 25,000 - 29,000; Full time

Job summary

4Com, an award-winning telecoms company, is seeking a highly organized New Business Administrator to ensure superior customer service and support. Responsibilities include coordinating installations, handling contracts, and general administration duties. This office-based role in Bournemouth offers a starting salary of £25,000 and various employee benefits, including professional development opportunities and a company pension.

Benefits

24 days holiday plus bank holidays

Refer a friend scheme

Vodafone Advantage Discount

Discounted gym membership

Employee Assistance Programme

Company pension

Qualifications

• High professional standards.
• Enthusiastic and flexible attitude.

Responsibilities

• Coordinate installation dates with the installation team.
• Handle incoming calls from sales consultants and customers.
• Perform general administration tasks.

Skills

Excellent communication skills

Strong interpersonal skills

Organizational skills

Proficiency with Windows-based IT packages

Job description

About The Role

We are 4Com, an award-winning, market-leading telecoms company experiencing an exciting period of growth.

We are seeking a highly organized New Business Administrator to join our New Business team. This role is essential to 4Com’s success by ensuring our delivery exceeds customer expectations.

As a New Business Administrator, you will be responsible for obtaining finance for customers, verifying contracts, and handling all administration duties from point of sale to the initial stage of installation.

Please note this role is office-based in Bournemouth.

Benefits for a New Business Administrator include:

• A starting salary of £25,000 per annum.
• Opportunities for personal and professional development.
• 24 days holiday plus bank holidays, increasing by 1 day each year.
• Refer a friend scheme.
• Vodafone Advantage Discount.
• Monthly company targeted draw and incentivized lunches.
• Discounted gym membership.
• Employee Assistance Programme.
• Company pension.

Candidate Requirements

• High professional standards.
• Excellent communication skills, face-to-face and on the phone.
• Strong interpersonal skills with influence and persuasion abilities.
• Proficiency with Windows-based IT packages.
• Enthusiastic and flexible attitude.
• Organizational skills, including filing, diary management, and planning.

Key Responsibilities

• Coordinate installation dates with the installation team.
• Communicate with sales executives regarding order amendments and ensure all paperwork and costings are completed promptly.
• Handle incoming calls from sales consultants and customers, providing assistance or redirection as needed.
• Perform general administration, including scanning and filing paperwork.
• Ensure sales deals are correctly proposed to Company Leasing and all documents are accurately completed and submitted.
• Maintain the database, ensuring all entries are current and reflect the deal’s status.
• Liaise with customers to obtain outstanding paperwork and additional information for finance approval.

Next Steps

If you believe this role is your ideal next job opportunity, please contact us today!

Please note: Full 'Rights to Work in the UK' checks will be completed during the interview process.

About You & Us

• 4Com Technologies Limited has supplied phone systems to UK businesses for 25 years, including the innovative HiHi handset.
• We are a creative, aspirational team dedicated to providing bespoke telephone systems and tailored services.
• We promote a positive, proactive spirit, balancing operational focus with a drive to excel.
• Our priority is our customers and team members, fostering motivation and happiness.
• We seek open, honest, caring, and focused individuals eager to contribute to our success.

4Com Technologies Limited is committed to equal opportunity employment. All applicants will be treated fairly, and recruitment will be based on merit, abilities, and qualifications. Feedback requests will be responded to in writing.