Network & Security Lead

Barts Health NHS Trust; Greater London; On-site; GBP 75,000 - 97,000; Full time

Job summary

Barts Health NHS Trust is seeking a senior ICT professional to lead the Networks and Security governance, planning, design, configuration, deployment, and maintenance to support 1st/2nd line end-user services. The role includes acting as a CISCO Network SME and guiding cloud strategy in a large NHS foundation trust in London.

You will work with the Network Managed Service, oversee KPI adherence, troubleshoot complex ICT issues, mentor staff, and contribute to security and transformation

Qualifications

• Extensive CISCO SDA support and configuration experience.
• In-depth knowledge of Azure support and configuration.
• Experience implementing network and security solutions in line with ITIL standards.

Responsibilities

• Oversee the Network Managed Service (NMS) and review designs, changes, and service management.
• Monitor NMS performance and ensure supplier security quality in line with contracts and standards.
• Define standards for equipment, software/network configurations and processes.

Skills

CISCO SDA

Azure

ITIL

Network management

Problem management

Escalation handling

Tools

NMS

Network monitoring

Job description

Responsible for the Trust’s Network and Security Governance and support function (planning, designing, configuration and deployment management, maintenance, 2nd line support), technologies, and processes for those used in 1st and 2nd line support to ensure availability and consistency of use for the end user. Providing input to strategic direction of Network & Security technology and oversee the network managed service.
Have extensive CISCO SDA support and configuration experience.
Have in depth knowledge of Azure support and configuration.
Responsible for implementing and maintaining effective technical solutions, in line with ITIL standards and internal SLAs, to meet Trust requirements. This includes the implementation of network and security related technologies and ensuring.
Responsible for technical verification of the Network Managed service a network related area of the Cloud, on-site datacentres.
Act as CISCO Network SME for the team and projects.
In addition, the job-holder will support the Barts Health security and cloud strategies, ensuring a consistent and value driven technology solutions.

• Work with and manage the network managed service (NMS) to ensure continued operation including; technical review of designs, changes and service management of the NMS.
• Proactively monitor and review the network managed service and assure NMS supplier security quality (in line with Security/Network Management best practice, contractual agreements, and industry standards).
• Input to create standards relating to equipment, software/network configurations and processes to support and improve upon technical solutions and security in conjunction with the NMS.
• Liaise and manage the Network Managed Service ensuring KPI’s and network policies and procedures are adhered to.
• Analyse, investigate and troubleshoot to complex IT requests, problems and issues. Lead on problem management, identifying root causes to problems and recommending permanent fixes and workarounds, and make judgements on multi-stranded or complex ICT problems which may have no precedent or where there are conflicting opinions.
• Act as an escalation point for support activities, matters concerning the network infrastructure and high priority incidents.
• Coach and mentor team members, and promote a growing, transformative ICT culture.
• Support, as required, the diagnosis, identification and resolution of faults relating to the network infrastructure ensuring that the appropriate remediation and escalation plans are developed and implemented.
  

Barts Health is one of the largest NHS trusts in the country, and one of Britain’s leading healthcare providers.
The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm‑free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.
We particularly welcome applications from Black, Asian and minority ethnic candidates as they are underrepresented within Barts Health at this band.
For further details / informal visits contact: Name: Ian Andras Lyon Job title: ICT - Head of Networks and Security Email address: [e-mail]