Network Provisioning Enginner II

Astreya Limited; Greater London; On-site; GBP 45,000 - 65,000; Full time

Job summary

Astreya Limited in Greater London is seeking a Network Provisioning Engineer II to coordinate orders, design and provision services, and ensure timely delivery. The role emphasizes accuracy, collaboration with carriers, and lifecycle management from ticketing to hand-off.

The ideal candidate will have a Bachelor's degree with 2–5 years of related experience, knowledge of ASR provisioning, and familiarity with telecommunications practices in switched networks.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience
• 2–5 years’ related experience in provisioning or network operations
• Experience with basic telecommunications practices and interfaces

Responsibilities

• Participate in implementation of various software services
• Review ticket requirements and coordinate provisioning steps to complete orders
• Track milestones and proactively drive activities that may jeopardize orders
• Provide timely status updates and communicate lead times in tracking system
• Document service requests and ensure accurate updates throughout lifecycle
• Design, provision, and test delivered services for quality hand-off
• Escalate issues to ensure timely delivery of services
• Prioritize projects and manage activities to meet project schedules
• Communicate with internal customers, stakeholders, and network carriers
• Participate in metrics development and operational reporting

Education

Bachelor’s degree

2–5 years related experience

Tools

ASR (Access Server Request)

Cross-connect provisioning

Job description

What this Job Entails:

The Network Provisioning Engineer II is the focal point for all internal and external orders required to maintain the network. This position requires the ability to work independently with a high level of accuracy and attention to details. Scope: Applies company policies and procedures to resolve a variety of issues Works on problems of moderate scope Receives general instructions on routine work and detailed instructions on new projects

Your Roles and Responsibilities:

• Participate in implementation of various software services
• Review ticket requirements, reserving router interface, assigning patch panel demarcation, designing path, track FOC and DLR, requesting patching between equipment, and ordering cross-connects
• Track milestones and proactively drive any activities that may jeopardize orders from completing on time
• Provide thorough and timely status throughout the entire implementation life cycle in the tracking system; including communicating vendor provisioning/install lead times
• Document service requests, evolve as needed, and provide timely and accurate updates
• Design, provision, and test delivered services to ensure quality hand-off to internal customers
• Expedite and escalated issues when necessary to ensure timely delivery of services
• Prioritize projects, manage and direct activities to deliver connectivity within project schedule
• Communicate and collaborate with internal customers, stakeholders and network carriers
• Participate in metrics development and operational reporting/reviews
• Support planned systems maintenance activity while minimizing impact to services
• Read and comprehend vendor specific requirements
• Other duties as required.
• This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position

Required Qualifications/Skills:

• Bachelor’s degree (B.S/B.A) from four-college or university and 2 to 5 years’ related experience and/or training; or equivalent combination of education and experience;
• Builds productive internal and external working relationships;
• Exercises judgement within defined procedures and practices to determine appropriate action;
• Experience with basic telecommunications practices, terminologies, and interfaces;
• Knowledge of cable throughput and transit distances;
• Understanding of telecommunications industry in a switched network provisioning environment;
• Knowledge of Access Server Request (ASR) to local carriers;
• Understanding of provisioning network bandwidth for IP transit, fiber, voice and wavelength services

Preferred Qualifications:

• Network Certification
• Various coding experience

Physical Demand & Work Environment:

• Must have the ability to perform office-related tasks which may include prolonged sitting or standing
• Must have the ability to move from place to place within an office environmentMust be able to use a computer
• Must have the ability to communicate effectively
• Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers

Astreya is a global IT managed services provider dedicated to creating technology solutions that are reliable and human-centered.

We partner with the world’s most innovative organizations to optimize modern IT environments across the digital workplace, cloud, data, AI, and enterprise platforms.

Our people are our strength.

Across regions and roles, Astreyans bring deep expertise, curiosity, and a commitment to excellence.

We believe great technology starts with great humans, which is why we invest in learning, collaboration, and career growth.

At Astreya, transparency, accountability, and trust guide how we work with each other and our customers.

We foster an inclusive culture where diverse perspectives are valued and everyone has the opportunity to make an impact.

Join us to build solutions that matter and shape the future of IT together.

Onwards and upwards!