Network Performance Analyst

NORTHUMBRIAN WATER LIMITED; Basildon; On-site; GBP 35,000 - 55,000; Full time

Benefits offered by this job

Holiday entitlement

Pension scheme

Discount scheme

Wellbeing support

Travel assistance

Life Assurance

Professional development support

Salary sacrifice car scheme

Job summary

NORTHUMBRIAN WATER LIMITED is seeking a Network Performance Analyst to help monitor, analyse and optimise the water network using hydraulic modelling and data analysis. You’ll work with operations, maintenance and strategic teams to inform planning, design and reporting and deliver practical, auditable recommendations that boost reliability and efficiency.

You’ll gather telemetry, logger data and field observations, translate complex information for technical and non-technical stakeholders, and

Qualifications

• Experience analysing complex information and turning it into practical recommendations.
• Knowledge of hydraulic modelling and network analysis is preferred.
• Ability to present findings to both technical and non-technical audiences.

Responsibilities

• Monitor, analyse and simulate network performance to support planning, design and reporting across the business.
• Collaborate with operational, maintenance and strategic teams to identify opportunities for improvement.
• Use telemetry and logger data along with field observations to inform clear, auditable recommendations.
• Contribute to metrics such as leakage reduction and interruptions to supply.

Skills

Data analysis

Hydraulic modelling

Network performance

Problem solving

Communication

Tools

Hydraulic modelling software

Job description

Are you passionate about using data, analysis and problem-solving to make a real impact? Do you enjoy turning complex information into practical solutions that improve performance and efficiency? If so, we'd love to hear from you. We're looking for a Network Performance Analyst to join our team and play a key role in supporting the performance of our water network. This is an exciting opportunity to work at the heart of operations, using technical expertise, hydraulic modelling and data analysis to help shape decision-making and drive continuous improvement. As a Network Performance Analyst, you'll monitor, analyse and simulate network performance to support planning, design and reporting activities across the business. Working closely with operational, maintenance and strategic teams, you'll use data and hydraulic modelling tools to identify opportunities, investigate network issues and develop solutions that enhance network performance. You'll carry out detailed hydraulic studies and network investigations, combining telemetry information, logger data and field observations to produce clear, insightful recommendations. Your expertise will help guide both proactive and reactive decision-making, supporting areas such as leakage reduction, customer service, operational efficiency and network resilience. You'll work collaboratively with Network Technicians and operational colleagues to gather and interpret data, ensuring findings are presented in a clear and auditable format. Alongside providing technical advice and ad hoc support, you'll contribute to key performance measures including leakage, interruptions to supply, water quality issues such as discolouration, taste and odour, and overall network performance. This role offers the opportunity to develop a strong understanding of water networks while helping to implement technical solutions consistently and promote best practice across the business. Participation in a standby rota may also be.

You’ll be a naturally analytical individual who enjoys solving problems and working with data to influence positive outcomes. You will have experience of analysing complex information and turning this into practical recommendations that can be understood by both technical and non-technical audiences. You’ll be comfortable working collaboratively across different teams and thrive in an environment where no two days are the same. Strong communication skills are essential, as you’ll regularly engage with operational and strategic stakeholders, providing advice and support on network performance matters. Experience in water networks, hydraulic modelling, network analysis, performance reporting or a related technical environment would be advantageous. Most importantly, you’ll have a curious mindset, a keen attention to detail and a commitment to continuous improvement.

We're a Great Place to Work because of the amazing people who work for us, and to say thank you we offer a range of benefits to colleagues. Our 'Tap Into' benefits include:

Benefits

• Generous holiday entitlement starting at 26 days, plus bank holidays and additional time off on Christmas Eve and New Year's Eve.
• There's also the option to buy or sell holidays.
• Company pension scheme, where we'll double match your contributions up to an employer contribution of 11%.
• Free access to local attractions.
• A fantastic discount scheme, with savings on days out, shopping, travel and more.
• Award winning 'Living Well' wellbeing support, including access to a digital GP service for you and your family members.
• Support with sustainable travel - through salary sacrifice cars and a cycle to work scheme.
• Financial wellbeing support - access our community savings scheme, financial education and low cost loans through Salary Finance.
• We also provide 4 x Life Assurance and an Income
  Protection Scheme.
• Support with your development - we offer a range of development opportunities, can support you through an interest free qualification loan and we'll even pay for any relevant professional body subscription.