Network Partnership Director

Royalmailgroup; London; Hybrid; GBP 80,000 - 110,000; Full time

Job summary

Join Royal Mail International as a Network Partnership Director during a transformative period. This hybrid role focuses on enhancing profitability through strategic relationship management, product development, and driving sales growth in a dynamic environment. Ideal candidates will have a strong cross-functional background and the ability to navigate complex solutions.

Benefits

Family friendly support

Generous sick pay

24/7 wellbeing services

Discounts and offers

Qualifications

• Proven industry cross-functional experience across sales, operations, and marketing.
• Strong experience implementing complex solutions.
• Ability to manage multiple projects in a fast-paced environment.

Responsibilities

• Reframe relationships with network partners for mutual growth.
• Drive sales growth for import volumes and manage pricing.
• Ensure operational processes and IT systems are integrated.

Skills

Sales

Operations

Marketing

Stakeholder Management

Analytical Skills

Problem Solving

Education

Bachelor’s degree in Business, Supply Chain Management, Logistics

Master’s degree preferred

Job description

Job reference 324725
Network Partnership Director
Competitive salary, plus £5500 car allowance or £5000 cash equivalent, full family private healthcare, 18% annual bonus potential, 27.5 days annual leave plus bank holidays rising with serve and a company pension scheme with highly competitive contribution rates
Permanent, Full time

This is a Hybrid Working role with a requirement to attend our London Farringdon office, with flexibility required in line with business needs.

There’s never been a better time to join Royal Mail International as we enter a period of significant transformation, entering hyper-growth for the group that positions the brand at the forefront of the market.

As Partnership Director you will focus on delivering quantifiable results that improve the profitability of one of our biggest network partners and RM/PFW. You will do this through optimising inbound and outbound Quality of Service, developing new products and services development, and driving aggressive sales growth of our network partner’s import into the UK, and RM/PFW export into the EU, North America and Asia.

About the role

Relationship Management:
• This role will reframe the current relationship with our network partner and ensure that all aspects of RM/PFW are aligned to support the mutual growth of both them and RM
• The role will build a culture of co-operation and support between all of their network partners
• Whilst the key interface will be into their International MD and their central team, the role will also need to build close working relationships with the individual country CEO’s in the EU and North America, as well as their central Business Development function

Product and Service Development & Implementation:
• Ensure that all core RM/PFW products are available to our network partner on a systemised network basis through their technology platform , and add new products as they become available
• Work with individual countries to develop bespoke large customer solutions where necessary, and perform all elements of customer onboarding
• Work alongside their central team to develop innovative new products and services to respond to changing market and customer dynamics
• Ensure that their operational processes and IT systems are seamlessly integrated to ours

Pricing
• Become an expert in the workings of the pricing system and ensure accuracy of all pricing for RM/PFW products to optimise profitability

Quality of Service:
• Measure, monitor and optimise end-to-end quality of service
• Ensure RM/PFW streams are receiving adequate QofS throughout their system, deep-diving into countries that have issues to identify corrective actions
• Manage the domestic UK QofS for our network partners countries to ensure +95% quality at all times

Sales Growth:
• Drive double digit sales growth for import to UK volumes by working alongside their country sales teams to push UK specific customer solutions
• Provide training and support to UK Export sales teams as well as in-country support for their sales teams

Project Management and Prioritisation:
• Act as the single point of contact for all matters, ensuring adequate prioritisation of the right key issues and ensuring cross-functional teams deliver their outputs to time and specification

Network Partner Agreement:
• Own the ongoing development and negotiation of the contractual agreements to ensure they adequately reflect the operating environment

About you
To truly excel in role, you will possess the necessary skills and experience listed below

• Proven industry cross-functional experience showing a well-rounded background across sales, operations, marketing and senior level stakeholder management
• Strong experience implementing and managing complex solutions
• Adept at conflict resolution and able to expertly navigate tricky situations
• Strong experience working and delivering results in an international and multi-cultural environment
• Strong analytical and problem-solving skills, with the ability to interpret data and drive informed decision-making
• Ability to manage multiple projects simultaneously in a fast-paced and evolving environment

Educational Background
• Bachelor’s degree in Business, Supply Chain Management, Logistics, or a related field
• Master’s degree preferred
• Working level German language an advantage

Extra Benefits

•Family friendly support - enhanced maternity pay, paternity leave, adoption leave and shared parental leave
•Discounts and offers - there are more than 800 offers to help you save on things like groceries, days out, holidays and your household bills*.
•Supportive and generous company sick pay
•Your Wellbeing -you and your family have 24/7 access to services and tools to help you get the most out of life. From your physical and mental health to financial and social support and advice. It’s free, and it’s for everyone.
*Available only to perm employees

Next Steps

The next stage of the selection process will be an interview consisting of competency based and role specific questions. We plan to hold interviews at the end of May/start of June.

Trust forms the foundation of everything we do in Royal Mail. We want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. The first step is your interview, and we mean ‘your’ interview. We want to give you the opportunity to shine. To enable you to do this, we will provide you with your interview questions ahead of the interview taking place. This will allow you time to prepare, and ensure you have your best examples in mind. Royal Mail Group values both trust, and our people.

Royal Mail are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve.

We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required.

We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.

For more information on Royal Mail Group and our values please click here: https://www.internationaldistributionsservices.com/en/about-us/

Closing Date: Tuesday 27th May 2025. Please note, this advert may close early if the appropriate number of applications has been reached.

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