Network Operations Engineer

Graphics Unlimited (Vic) Pty Ltd; Leeds; Hybrid; GBP 44,000 - 53,000; Full time

Job summary

Join a leading government department as a Network Operations Engineer. You'll transform network infrastructure while enjoying hybrid working, a competitive salary, and a generous benefits package, including a civil service pension and flexible hours.

Benefits

Civil service pension with employer contributions

Flexible working hours

Generous leave package

Professional development opportunities

Discounts and savings on shopping

Interest-free loans for commuting

Sports and social activities

Qualifications

• Experience in ITSM processes.
• Understanding of Network infrastructure in Wifi, Cloud, and Firewall technologies.

Responsibilities

• Support incident and problem resolution.
• Conduct network monitoring and analysis.

Skills

Problem-solving

Analytical skills

Planning

Communication

Tools

BMC Entuity

Wireshark

NetScout

Job description

Network Operations Engineer

Pay up to £52,442, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance.

DWP. Digital with Purpose.

DWP have been carrying out a large technology transition over the past few years and there is still a long way to go.

Join our Network Service Operations team as Network Operations Engineer and help us transform DWP's datacentre and remote site network infrastructure.

Our DWP Digital teams use fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives.

DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people.

The scale of what we do is extraordinary, the problems we have to solve are rich and complex, and our purpose is unique. We'd love you to join us.

What skills, knowledge and experience will you need?

• Experience of problem-solving, analytical skills, with the ability to think critically, creatively, and independently to solve issues.
• Excellent planning and implementation methodology.
• Experience of ITSM processes.
• Experience of and understanding of Network infra in Wifi, DC On-prem, Cloud (AWS/Azure/OCI), Next Generation Firewall, Load-balancing, and PKI technologies as well as experience with either Aruba Wifi/Clearpass or Spine and Leaf topologies/DC-VXLAN (Preferably Arista).
• Experience with network monitoring and analysis tooling.

You and your role

We have several projects underway in Wi-Fi, On-Prem Datacentre and Cloud solutions that require skilled, self-sufficient, and determined engineers to drive improvements and good practices, as well as ensuring current legacy infrastructure remains stable.

You will provide support for incident and problem resolution and implement standard service management exercises. This could involve out of hours work.

You should have excellent communication and interpersonal skills, with the ability to effectively interact with employees at all levels of the organisation and 3rd-Parties suppliers.

You'll also conduct network monitoring and analysis tooling - e.g. BMC Entuity, Wireshark and NetScout

Details. Wages. Perks.

Location: You'll join us in one of our brilliant digital hubs in Blackpool, Leeds, Manchester or Newcastle, whichever is most convenient for you.

Hybrid Working: We work a hybrid model - you'll spend some time working at home and sometime collaborating face to face in a hub.

Pay: We offer pay of up to £52,442.

Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £12,345 per year.

Holidays: A generous leave package starting at 25 days and rising to 31 days over time.

You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays.

We have a broad benefits package built around your work-life balance which includes:

• An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100)
• Flexible working including flexible hours and flex-friendly policies
• Time off volunteering and charitable giving
• Bring your authentic self to work with 'I Can Be Me in DWP'
• Discounts and savings on shopping, fun days out and more
• Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference
• Sports and social activities
• Professional development, coaching, mentoring and career progression opportunities.

Process:

We know your time is valuable, so our application and selection process is just two stages:

Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through.

Interview: a single stage interview online.

CLICK APPLY for more information and to start your application.