Network Operations Engineer

ZipRecruiter; Knutsford; On-site; GBP 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a Network Operations Engineer to enhance their operational support capabilities. In this role, you will leverage your expertise in network technologies to ensure the reliability and scalability of systems. You’ll be responsible for diagnosing complex network issues and implementing security measures to protect infrastructure. Collaborating with cross-functional teams, you will contribute to building innovative solutions that align with business objectives. If you are passionate about technology and eager to work in a dynamic environment, this opportunity is perfect for you.

Qualifications

• Experience in network support within large institutions.
• Ability to resolve complex network issues effectively.
• Hands-on experience with various network technologies.

Responsibilities

• Develop and maintain high-quality infrastructure solutions.
• Monitor IT infrastructure to identify and resolve issues.
• Implement automated processes to improve efficiency.

Skills

Network Operational Support

Diagnosing Network Issues

LAN Technologies

WAN Technologies

Security Technologies

CCNP Certification

MPLS

Multicast

QoS

Wireless Technologies

Education

CCNP Certification or Equivalent

Tools

Fortigate FW

Cisco ASA

Cisco Tetration

Job description

Job Description

Join us as a Network Operations Engineer at Barclays, where you’ll supply quality network operational support and analytical skills to Barclays Business & Technical areas as a member of the EMEA Network Support team.

Network Operations is a part of Barclays Foundation Services that provides various functions such as operational support (L1, L2, and L3), service management, product management, product engineering, automation, and tools. All these functions work on network components including LAN, WAN, ADC, Firewall, DNS, DHCP, Wireless, SDN, Automation, and Proxy.

To be successful as a Network Operations Engineer, you should have:

• Experience of Network Operational Support within a large institution or bank.
• Proven ability to diagnose and resolve complex network-related issues.
• Solid understanding and experience of LAN and WAN technologies/protocols as well as security-related technologies including Fortigate FW & IDS, Fortigate FMG/FAZ, Cisco ASA, Cisco Tetration.

Additional skills include:

• CCNP certification (or equivalent qualification/experience).
• Experience of working within a large multi-site, multi-protocol LAN & WAN.
• Hands-on experience with MPLS, Multicast, QoS, Wireless.

The role is based out of our offices in Knutsford or Glasgow.

Purpose of the role

To build and maintain infrastructure platforms and products that support applications and data systems, using hardware, software, networks, and cloud computing platforms as required, with the aim of ensuring that the infrastructure is reliable, scalable, and secure. Ensure the reliability, availability, and scalability of systems, platforms, and technology through the application of software engineering techniques, automation, and best practices in incident response.

Accountabilities

• Build Engineering: Develop, deliver, and maintain high-quality infrastructure solutions to fulfill business requirements, ensuring measurable reliability, performance, availability, and ease of use. Identify appropriate technologies and solutions to meet business, optimization, and resourcing requirements.
• Incident Management: Monitor IT infrastructure and system performance to identify and resolve potential issues, vulnerabilities, or outages. Use data to reduce mean time to resolution.
• Automation: Develop and implement automated tasks and processes to improve efficiency and reduce manual intervention, utilising software scripting/coding disciplines.
• Security: Implement secure configurations and measures to protect infrastructure against cyber-attacks, vulnerabilities, and other security threats, including protection of hardware, software, and data from unauthorised access.
• Teamwork: Collaborate with product managers, architects, and other engineers to define IT infrastructure requirements, devise solutions, and ensure seamless integration aligned with business objectives via a data-driven approach.
• Learning: Stay informed of industry technology trends and innovations, and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth.

Assistant Vice President Expectations

• Consult on complex issues; provide advice to People Leaders to support the resolution of escalated issues.
• Identify ways to mitigate risk and develop new policies/procedures supporting the control and governance agenda.
• Manage risk and strengthen controls related to work performed.
• Perform work related to other areas, requiring understanding of how areas coordinate and contribute to organizational objectives.
• Collaborate with other work areas to stay aligned with business activity and strategy.
• Engage in complex data analysis from multiple sources to solve problems creatively and effectively.
• Communicate complex or sensitive information effectively.
• Influence or persuade stakeholders to achieve outcomes.

All colleagues are expected to demonstrate the Barclays Values—Respect, Integrity, Service, Excellence, and Stewardship—and embody the Barclays Mindset—Empower, Challenge, and Drive.