Network Officer

Slough; Slough; Hybrid; GBP 30,000 - 36,000; Full time

Benefits offered by this job

26 days annual leave

The Local Government Pension Scheme

Wellbeing initiatives and employee net

Tax-free childcare

Season ticket loan

Job summary

Slough Borough Council is seeking a Network Officer in the Permits Service to manage the Streetworks Permit Scheme, coordinate roadworks and issue licences under the Traffic Management Act 2004.

You will prepare TTROs, raise invoices, maintain records, respond to inquiries, and support the Permits Team with high accuracy and strong IT skills (Outlook, Word, Excel).

Qualifications

• Experience in Streetworks/Highways or a regulatory/customer-focused environment is advantageous.
• Strong IT skills and proficiency in Microsoft Office (Outlook, Word, Excel).
• Excellent written and verbal communication with good attention to detail.

Responsibilities

• Assist in applying the Streetworks Permit Scheme.
• Coordinate and monitor Streetworks to ensure safe, efficient movement of traffic.
• Raise invoices for permit fees, licences and fines.
• Prepare TTROs in line with legislation and council policies.
• Process invoices and payments and maintain accurate records and spreadsheets.
• Respond to phone and email enquiries and advise on Streetworks matters.

Job description

• Directorate:Regeneration, Environment and Planning
• Pay Level:5, £30,160 - £35,530 (fully inclusive of Local Weighting Allowance)
• Contract Type:Permanent
• Working Hours:37hours per week
• Location:Observatory House/ Slough Hybrid(minimum 2 days per week in the office)
• DBS requirement:Basic

The closing date for applications ismidnight 18th September 2026

Interviews will be held week commencing30th September 2026

What you’ll be doing:

The Permits Service plays a vital role in managing the Highways, reducing congestion, improving road safety, and ensuring the efficient movement of traffic throughout the Borough. A key function of the service is coordination of roadworks and managing all activity on the highways through the permits system and issuing licences in line with the Traffic Management Act 2004 (TMA 04).

As a Network Officer, you will be responsible for assisting in the application of the Streetworks Permit Scheme. Co-ordinating and monitoring Streetworks ensuring the safe and efficient movement, raising invoices to Statutory Undertakers for permit application fees, licence fees and fines. Preparing temporary Traffic Regulation Orders (TTRO) in line with legislation, statutory guidance, council policies, procedures, and the evidence available to make fair, consistent, and legally compliant decisions.

In addition to application works, you will provide administrative support to the Permits Team. Duties may include processing invoices and payments, maintaining accurate records and spreadsheets, responding to telephone and email enquiries, investigating complaints, and providing advice to members of the public, colleagues, and other stakeholders on Streetworks matters.

We are looking for a well-organised individual with excellent written and verbal communication skills, strong attention to detail, and the ability to interpret legislation and apply policies consistently. You should be able to manage a varied workload, meet deadlines, make reasoned decisions, and remain professional when dealing with stakeholders and residents. Experience in Streetworks/Highways or a similar regulatory or customer-focused environment would be advantageous, along with good IT skills and proficiency in Microsoft Office applications, particularly Outlook, Word, and Excel.

Our Council:

Our vision is to make a difference to our communities and environment. Every employee contributes to services for local people, directly or by supporting colleagues. We celebrate diversity and want residents to enjoy fulfilling, prosperous and healthy lives.

What we offer:

We offer a supportive place to grow your career, where your input is valued and heard. You will join a friendly, collaborative environment where ambition and innovation are encouraged.

We support flexible and hybrid working to help colleagues achieve a positive work-life balance. We welcome applications from all backgrounds, recruit on merit and value a workforce that reflects the communities we serve.

Annual increments, where applicable, are usually payable on 1 April, subject to six months’ service and satisfactory performance, until the maximum spinal column point is reached.

Alongside a competitive salary, we provide:

• 26 days’ annual leave, rising to 30 days after 2 years and 33 days after 5 years’ service.
• The Local Government Pension Scheme
• Wellbeing initiatives and employee networks that help us celebrate and promote equality.
• Tax-free childcare and childcare services
• Season ticket loan to help with rail or bus travel to and from work.

Accessibility and Support:

Slough Borough Council is an inclusive employer. If you need support during the application process or reasonable adjustments for interview, please contact our Recruitment Team: [e-mail].

Information shared will be treated confidentially and used only to provide appropriate support throughout recruitment and beyond.

Our staff networks represent diverse colleague groups and help make the Council a place where people feel included and can thrive.

Right to Work and Checks:

Applicants must have the right to work in the UK. If you require sponsorship, please note that we are unable to provide sponsorship for this role.

We are committed to safeguarding children, young people and vulnerable adults. Appointments are subject to satisfactory pre-employment checks.

How we recruit at Slough Borough Council

Our 8 Core Skills

At Slough Borough Council, we are movingForward Together. Our core skills reflect what we value and will form part of your interview.