Network Management Engineer (GSM-R)

NETWORK RAIL; Hempstalls; On-site; GBP 32,000 - 36,000; Full time

Benefits offered by this job

Maternity/paternity/adoption leave

Flexible/hybrid working

Annual leave up to 28 days

Station discounts

Defined benefit pension

Travel tickets discount

Travel loan

Volunteer leave

Job summary

Network Rail in the United Kingdom is seeking a specialist to manage the Cramer system within the DDaT directorate. You will support 24/7 network management, integrate Alcatel FTN and Nortel GSM-R elements, and ensure reliable operation of critical telecoms and software processes across the national railway.

The role requires testing, fault finding, deployment of new equipment, and disaster recovery planning.

Qualifications

• Experience in Cramer system management.
• Experience in engineering software testing.
• Practical experience of field engineering fault finding, resolution and planned maintenance activities.

Responsibilities

• Provide 24/7 network management control of the Network Rail radio network.
• Coordinate with Network Rail Project Commissioning Engineers to support integration of new system components.
• Monitor and manage system performance through the Cramer platform and interfaces.
• Identify system issues, mobilise resources, and lead fault-finding to resolution.
• Support the System Design Authority in acceptance, regression, and validation testing of software releases and hardware upgrades.
• Assist with implementation and commissioning of new equipment and technologies across the network.
• Ensure asset databases are accurate and up to date.
• Coordinate controlled release of system components for operational use and maintenance.
• Serve as technical point of contact for Cramer circuit anomalies and performance issues.
• Manage disaster recovery planning and response processes.
• Initiate system recovery actions during service disruption or disaster events.

Skills

Cramer system management

Engineering software testing

Field engineering fault finding

Education

Telecomms qualification

Job description

Who We Are

About Network Rail...

Join Network Rail - Where People and Connections Matter

At Network Rail, we're dedicated to keeping passengers and freight moving safely and efficiently across the country. When you join us, you're not just part of a team - you're part of something that matters to millions. We believe that our people are at the heart of what we do, and every role plays a vital part in building a better, more connected railway.

We're committed to creating a diverse, inclusive workplace that reflects the communities we serve. We value flexibility and understand the importance of a healthy work-life balance. As a Disability Confident Leader, we'll do everything we can to accommodate any needs throughout the recruitment process. You can visit Evenbreaks Career Hive for advice on accessibility support.

If you're ready to make a real difference, we'd love to hear from you!

Some of our great benefits:

• We offer generous maternity, paternity, and adoption leave to support our employees during significant life moments
• Flexible/hybrid working arrangements considered
• Generous annual leave up to 28 days plus statutory days (role dependant), with the option to buy/sell days
• Discounts at selected stations with your Network Rail pass
• Defined benefit pension scheme
• 75% off leisure train tickets for you and your dependents (subject to T&Cs)
• Interest-free travel loan for train and car park season tickets
• Volunteer leave to make a positive impact

Plus more....

Vacancy Details

Duration: Permanent

Location: Stoke TPC Building

Band & Salary: Band 5, £32,000 to £36,000 + 15% shift allowance

About the role

The railway has seen nearly 200 years of technology and innovation that has transformed how we provide services to passengers and freight customers.

Technology is continuing to transform the railway industry. Imagine an exciting environment where Digital, Data, and Technology (DDaT) are not just buzzwords but the driving force behind every operation, every decision, and every solution.

As part of the DDaT directorate, you have a unique opportunity to enable our customers and industry partner with modern and transformative technology. From the day-to-day IT operations that keeps a national railway running, to the extensive delivery programmes that our helping to reshape the railway - we are at the forefront of all of it. We operate with a talented and passionate workforce, fostering empowered individuals and teams who understand that technology is not just a tool - it's the catalyst for progress, especially in an ever-demanding industry where change is a constant.

What does the average day look like?

By use of the OMC server interfaces, to bring under management both the Alcatel FTN the Nortel GSM-R radio network, integrating them into the design configurations as required. The work also involves testing of alarm functionality, and production of test certification documentation, resulting in a fully managed network being handed over into Network Rail in an operational state.

1. To provide 24/7 network management control of the Network Rail radio network.
2. Coordinate with Network Rail Project Commissioning Engineers to support the successful introduction and integration of new system components.
3. Monitor and manage system performance through the Cramer platform and associated interfaces.
4. Identify system issues, mobilise appropriate resources, and lead fault-finding activities through to system-level resolution.
5. Support the System Design Authority in the acceptance, regression, and validation testing of software releases, patches, and related hardware upgrades.
6. Assist with the implementation and commissioning of new equipment and technologies across the network.
7. Ensure asset databases are accurate, up to date, and maintained in line with established standards.
8. Coordinate the controlled release of system components for operational use and planned maintenance activities.
9. Serve as the primary technical point of contact for queries relating to Cramer circuit anomalies and system performance issues.
10. Manage and oversee processes required to support effective disaster recovery planning and response.
11. Initiate and coordinate system recovery actions during service disruption or disaster recovery events.
12. Monitor system capacity and utilisation, providing recommendations to optimise performance and resilience.
13. Implement and oversee incident management processes to ensure timely resolution and minimal operational impact.

Your experience and skills

Who are we looking for?

Meet the essential criteria

• Experience in Cramer system management.
• Experience in engineering software testing.
• Practical experience of field engineering fault finding, resolution and planned maintenance activities.
• Telecomms qualification.
• Knowledge of SDH and voice networks.

Additional Information...

Contact: [e-mail]