Network General Duties Assistant

E.ON UK; Cranbrook; On-site; GBP 32,000 - 44,000; Part time

Benefits offered by this job

26 days annual leave

Bank holidays

Generous pension

Life cover

Bonus opportunities

20 flexible benefits with tax/NI saves

Job summary

E.ON UK in Cranbrook (Exeter) is seeking a General Duties Assistant to visit client sites, record data, and prepare documentation. The role suits someone with practical civils/excavation experience who can learn quickly and work with Microsoft Dynamics.

You will perform site inspections, maintain records, manage small teams or 3rd party contractors, and ensure safety and compliance. A valid UK driving license, ability to travel across Heat Network sites, and NRSWA operative card are required.

Qualifications

• Valid full UK driving license.
• Ability to use Microsoft Visio.
• Good verbal and written communication skills.
• Ability to work well independently and as part of a small team along with managing time effectively.
• Attention to detail and accuracy.
• Flexibility to work in various weather conditions and travel across Heat Network sites.
• NRSWA full operative card.
• Proven civils and excavation experience.
• Experience working in underground environments.
• Experience supporting site set-up and SLG.

Responsibilities

• General housekeeping and stock control within Energy Centres.
• Document control for legal compliance checks in Energy Centres and substations.
• Create asset list with consumable parts and work orders via Microsoft Dynamics.
• Visit residential, commercial, and industrial properties, to carryout site inspections, contract inspections, provide AE support where applicable.
• Maintain professionalism and respect privacy while interacting with clients and customers.
• Adhere to safety protocols and company policies while performing duties.
• Maintain accurate records of completed work and submit them promptly via MSD.
• Support with underground civils works including deep excavations works.
• Assist with trench support systems under direction.
• Carry out backfilling and reinstatement works
• Work in public highways (non-motorway) and private land
• Setup safe working sites in live traffic areas including fencing, barriers, signage, and SLG.
• Oversee and manage 3rd party contractors when onsite and ensure compliance.
• Collate and report on investigation works, using digital tooling
• Co-ordinate and plan with Customer service any interruptions to service
• Provide support within Energy Centres when required to carry out PPM tasks on assets.
• Able to repair or reconfigure pipework inside and outside of Energy Centres.
• Carry out proactive maintenance tasks on all assets across all areas.
• Maintain good site housekeeping standards
• Communicate effectively with the Team Leader and others on site

Skills

Driving licence

Verbal & written communication

Independence & teamwork

Attention to detail

Weather and travel flexibility

Education

NRSWA full operative card

Tools

Microsoft Visio

Job description

Location: Cranbrook, Exeter

Salary: £32,422-£44,455

Fixed term contract: 12 months

We are seeking motivated individuals to join our team as general duties assistant in The South West. As a GDA, you will be responsible for visiting client sites to accurately record data and create documentation. Some low level mechanical/electrical/Civils experience would be beneficial, however full training will be provided. This is an excellent opportunity for individuals with good computer skills.

Key responsibilities

• General housekeeping and stock control within Energy Centres
• Document control for legal compliance checks in Energy Centres and substations.
• Create asset list with consumable parts and work orders via Microsoft Dynamics.
• Visit residential, commercial, and industrial properties, to carryout site inspections,contractor inspections, provide AE support where applicable.
• Maintain professionalism and respect privacy while interacting with clients and customers.
• Adhere to safety protocols and company policies while performing duties.
• Maintain accurate records of completed work and submit them promptly via MSD.
• Support with underground civils works including deep excavations works.
• Assist with trench support systems under direction.
• Carry out backfilling and reinstatement works
• Work in public highways (non-motorway) and private land
• Setup safe working sites in live traffic areas including fencing, barriers, signage, and SLG.
• Oversee and manage 3rd party contractors when onsite and ensure compliance.
• Collate and report on investigation works, using digital tooling
• Co-ordinate and plan with Customer service any interruptions to service
• Provide support within Energy Centres when required to carry out PPM tasks on assets.
• Able to repair or reconfigure pipework inside and outside of Energy Centres.
• Carry out proactive maintenance tasks on all assets across all areas.
• Maintain good site housekeeping standards
• Communicate effectively with the Team Leader and others on site

What we need from you

• Valid full UK driving license.
• Ability to use Microsoft Visio
• Good verbal and written communication skills.
• Ability to work well independently and as part of a small team along with managing time effectively.
• Attention to detail and accuracy
• Flexibility to work in various weather conditions and travel across Heat Network sites.
• NRSWA full operative card
• Proven civils and excavation experience
• Experience working in underground environments
• Experience supporting site set-up and SLG

It would be great if you had

• Experience or qualifications in an engineering discipline, electrical, mechanical or civil's.

Here’s what you need to know

• Award-Winning Workplace - We’re proud to be named a Sunday Times Best Place to Work 2025 and the Best Place to Work for 16–34-year-olds.
• Outstanding Benefits - Enjoy 26 days of annual leave plus bank holidays, a generous pension, life cover, bonus opportunities, and access to 20 flexible benefits with tax/NI savings.
• Flexible & Family-Friendly - Our industry-leading hybrid and family-friendly policies earned us double recognition at the Personnel Today Awards 2024. We’re open to discussing how flexibility can work for you.
• Inclusive & Diverse - We’re the only energy company in the Inclusive Top 50 UK Employers. We’re also proud winners of Best Employer for Women and Human Company of the Year—recognising our inclusive, people-first culture.
• Support at Every Stage of Life - We’re Fertility Friendly and Menopause Friendly accredited, with inclusive support for everyone.
• Accessible & Supportive - Do you consider yourself as having a disability? As a Disability Confident Employer, we ensure that disabled applicants who meet the minimum criteria move forward to the next stage of our recruitment process, and will make any adjustments needed during the process.
• Invested in Your Growth - From inclusive talent networks to top-tier development programmes, we’ll support your growth every step of the way.