Network Engineer Apprentice (24-month fixed term contract)

Amazon Inc.; City of Westminster; On-site; GBP 18,000 - 24,000; Full time

Job summary

Amazon seeks a Network Engineer Apprentice in England to learn network design, installation, and support across hardware and software. You'll work with seasoned engineers on cloud technologies, routing, switching, wireless, and security, while building practical experience through hands-on projects.

The 24-month fixed-term apprenticeship emphasizes on-the-job learning, classroom and mentoring, with travel for mandatory training as needed.

Qualifications

• Be 18 years or older before start (Sept 2027).
• Have right to live/work in England at enrolment (June 2027).
• Have lived in UK/EEA for last 3 years.
• Not enrolled in a funded course ending Aug 2027 or later.
• Willing to travel for mandatory external training.
• Have 5 GCSEs grade 4-9 including Maths & English.
• One of: STEM A Level, STEM BTEC, Level 3 IT apprenticeship, Digital T-Level, or equivalent.
• Strong problem-solving, attention to detail, and documentation skills.
• Good communication to explain tech to non-technical users.
• Interest in cloud, cyber security, or automation.
• Team player who stays curious and keeps learning.

Responsibilities

• Installing and configuring network components for secure, efficient operation.
• Monitoring network performance to maintain service levels.
• Troubleshooting issues and implementing solutions to minimise downtime.
• Supporting network systems, including cloud services.
• Maintaining documentation of network configurations and changes.
• Assisting with network upgrades and security measures.
• Providing technical support to users across the organisation.
• Collaborating with the team to deliver reliable network solutions.

Skills

Problem solving

Self-directed learning

Teamwork

Communication skills

Attention to detail

Curiosity about networks

Willingness to travel

Education

GCSEs incl Maths & English

STEM/A Level/IT apprenticeship/BTEC STEM

Interest in cloud/cyber security/automation

Job description

Behind every Amazon order, Prime Video stream, and AWS service is a network moving vast amounts of data, securely and at enormous scale. Are you fascinated by how that's built and kept running? If so, we have an exciting opportunity for you to join Amazon as a Network Engineer Apprentice. In this role, you'll learn to design, install, and support the communication networks organisations rely on every day. Working alongside experienced network engineers, you'll develop expertise across both the hardware and software sides of networking - from cloud technologies to physical infrastructure - helping keep the systems people depend on running reliably. Throughout your apprenticeship you'll grow from supporting the fundamentals to confidently handling real network challenges, building the technical depth to diagnose, fix, and improve - and the communication skills to support colleagues across the business. We move fast, fail fast, and fix faster, so you'll be encouraged to dig in and take ownership early. A day in the life can involve:

• Installing and configuring network components and devices for secure, efficient operation
• Monitoring and analysing network performance to maintain optimal service levels
• Troubleshooting technical issues and implementing solutions to minimise downtime
• Supporting network systems, including cloud services
• Maintaining accurate documentation of network configurations and changes
• Assisting with network upgrades and implementing security measures
• Providing technical support to users across the organisation
• Collaborating with the team to deliver reliable network solutions

Over the programme, you'll gain comprehensive hands-on experience across the breadth of network engineering - network architectures and protocols, cloud computing and virtualisation, routing and switching, wireless networks, security tools and threat prevention, monitoring and optimisation, business continuity and disaster recovery, and industry-standard automation techniques.

• Previous qualifications will be reviewed for funding eligibility and offers are subject to funding approval
• PLEASE NOTE: This position is a 24 month fixed-term contract. You must NOT already have a qualification in a similar subject at the same or higher level than this apprenticeship.
• This Apprenticeship assumes the candidate has some or little knowledge/experience of the occupation

We welcome individuals from all backgrounds with a keen interest in technology and how networks work. You don't need prior experience - just enthusiasm, a logical approach to problem-solving, a bias for action, and a genuine curiosity about how things connect.

To qualify for this programme, you must:

• Be 18 years or over before the start date (September 2027)
• Have the right to live and work in England at the point of enrolment (June 2027). If you are on a visa, this must enable you to legally work and reside in England for the entire duration of the programme from enrolment.
• Have lived in the UK or in the European Economic Area (EEA) for the last 3 years prior to the start date
• Not be registered to study on a UK government funded course ending August 2027 or later
• Be prepared to travel for external/mandatory training as part of the apprenticeship
• Have 5 GCSEs at grade 4-9 (A-C) or above (or equivalent) including Maths and English.
• As well as one of the following:
• An A Level in a STEM subject
• A BTEC Diploma in a STEM subject
• A Level 3 IT apprenticeship
• A Digital T-Level (Pass), A genuine fascination with technology and how networks and the internet work
• A logical, methodical approach to problem-solving and troubleshooting
• Good attention to detail and accurate record-keeping/documentation
• Good communication skills, with the ability to explain technical issues to non-technical users
• An interest in areas such as cloud computing, cyber security, or automation
• Comfortable working as part of a team to deliver reliable solutions
• A willingness to keep learning and stay curious about new tools and technologies
• Evidence of self-directed learning - e.g. online courses, home-lab/networking projects, or tinkering with how devices connect

Here at Amazon, it's in our nature to learn and be curious. Within this apprenticeship you'll put newfound knowledge into practice every day, supported by first-class coaching, tailored development, and rewarding work that will empower you to reach new heights and build the future you envision.

You’ll gain a vast range of experiences and skills while working towards the Level 4 Network Engineer apprenticeship. As a working student, your focus is to complete your studies in your 20% off-the-job time, developing the skills, knowledge, and behaviours to work towards successful graduation. You’ll be set goals by your training provider and manager to support your studies. You’ll build your skills over a 24-month period, starting in September. Your apprenticeship will combine classroom/virtual-based training to cover knowledge, on-the-job training at your Amazon base location, online learning, and mentoring from our experienced team members. We value different perspectives and experiences, and we're dedicated to creating an inclusive environment where everyone can thrive.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates.

Our employee-led affinity groups - including communities for women in tech, LGBTQ+ employees, and underrepresented minorities - provide community, mentorship, and a platform for your voice to be heard. We're committed to building a workforce that reflects the customers and communities we serve. We're also continuously raising our performance bar as we strive to become Earth's Best Employer, so you'll have the resources and support to develop into a well-rounded professional. Your career isn't a straight path - it's a journey you build as you go. A universe of opportunity awaits, and your next adventure starts here. Please note: as part of your off-the-job learning, you may be required to travel to a training centre, which may differ from your primary work base. Candidates should be prepared for occasional travel as part of the programme.