Network Engineer

BOOTS; London; On-site; GBP 35,000 - 55,000; Full time

Job summary

A leading retail pharmacy chain in London is seeking a Network Engineer to ensure the delivery of Network Services by providing network assurance and supporting various projects. Responsibilities include managing incidents, supporting network uptime, and collaborating with internal and external teams. Ideal candidates will have a broad understanding of network technologies, problem-solving skills, and experience working in diverse environments. The role offers a great benefits package and a supportive working environment.

Benefits

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced maternity/paternity/adoption leave pay

Flexible benefits scheme

24/7 counselling and support through Employee Assistance Programme

Qualifications

• Ability to build relationships and work across functions.
• In-depth knowledge of processes and technology in area of specialization.
• Experience in a team with onshore and offshore resources.

Responsibilities

• Provide technical information to support incidents and network transitions.
• Ensure delivery and support meet agreed service levels and standards.
• Assist in planning upgrades or replacements of systems.

Skills

Broad understanding of network technologies

Relationship building across IT and business functions

Logical thinking and problem-solving

Tools

Wireshark

DNAC

Network security tools

Job description

About the role

The Network Engineer has a critical role in helping ensure the delivery of Network Services that meet our needs by delivering network assurance through a consistent approach and culture. You will be the subject-matter expert for key areas of the network providing support to colleagues in the wider business. Further, you will support several activities ranging from the planning phase of projects to assisting in upgrades and solution delivery.

Key responsibilities

• Provide technical information to support incidents and network transition activities
• Ensure the delivery and technical support of products, tools and services meet the agreed service levels and standards (OLA/SLA)
• Use knowledge & experience to manage capacity planning
• Assist in the planning of upgrades and/or replacements of systems, providing benefits to the business
• Collaborate with internal teams and third-party vendors on network projects and upgrades
• Manage/support other responsibilities as assigned that support WBA networks in delivering its vision, goals and objectives.
• Undertake regular engagement with vendors/suppliers to build detailed knowledge of network solutions
• Develops / maintains the network data process according to IT requirements and rules

What you\'ll need to have

• A broad understanding of network technologies and processes
• Has the ability to build relationships and work across IT and business functions
• Logical thinker with strong ability to problem solve.
• In-depth knowledge of processes / technology in area of specialism
• Experience of working in a team comprised of onshore and offshore resources

It would be great if you also have

These are desirable skills or experience and are not essential, so we would welcome applications from candidates that don\'t match this additional criteria.

• Proven experience as a Network Analyst, Network Engineer, or similar role
• Familiarity with network monitoring tools (e.g., Wireshark, DNAC)
• Knowledge of network security principles and tools (firewalls, VPNs, IDS/IPS)
• Relevant certifications such as CCNA, CCNP

Our benefits

• Boots Retirement Savings Plan
• Discretionary annual bonus
• Generous employee discounts
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
• Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.

Why Boots

At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.

What\'s next

Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check.

Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.

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