Network Engineer

Hamilton Barnes ?; Liverpool; Hybrid; GBP 50.000 - 58.000; Vollzeit

Benefits dieser Stelle

Two days work from home

On-call rota

On-call pay & hourly callouts

Zusammenfassung

Hamilton Barnes in Liverpool is seeking a Network Engineer to own incidents across live customer networks and implement firewall changes using Fortinet FortiGate. You will troubleshoot SD‑WAN, VPNs and routing faults and work on site with occasional work-from-home flexibility.

You'll join a North West MSP team, handling on-call duties (one week in seven) with a £450 retainer plus hourly callout pay, and 50–58k base salary.

Qualifikationen

• Experience configuring and troubleshooting FortiGate firewalls in production.
• SD-WAN support experience with any vendor.
• Strong routing and switching fundamentals.
• Experience owning escalated network incidents in NOC/MSP/enterprise environments.
• Ability to explain firewall fault investigations and fixes clearly.

Aufgaben

• Take ownership of incidents escalated by first-line support, from initial investigation through to resolution.
• Diagnose firewall, VPN, routing and connectivity faults across customer networks.
• Troubleshoot SD-WAN incidents, including link failures and failover.
• Carry out planned firewall changes and network upgrades, verify services afterwards.
• Escalate complex faults to senior engineers with clear summaries and evidence.
• Support the Liverpool data centre, including physical patching when required.

Kenntnisse

FortiGate

SD-WAN

Routing fundamentals

Incident ownership

Firewall troubleshooting

Tools

Fortinet FortiGate

FortiManager

FortiAnalyzer

FortiOS

Cisco/Extreme networks

Jobbeschreibung

Liverpool | £50,000 to £58,000 + paid on-call

We’re recruiting a Network Engineer for an exciting MSP in the North West!

You’ll own incidents across live customer networks, troubleshoot FortiGate firewalls and deliver network changes and upgrades.

The Role

• Take ownership of incidents escalated by first-line support, from initial investigation through to resolution.
• Diagnose firewall, VPN, routing and connectivity faults across customer networks.
• Troubleshoot SD-WAN incidents, including link failures and unexpected failover.
• Carry out planned firewall changes and network upgrades, and verify that services are working afterwards.
• Escalate complex faults to senior engineers with a clear summary of the impact, evidence and checks completed.
• Support the Liverpool data centre, including physical patching when required.

Technical Environment

• Fortinet FortiGate, FortiOS, FortiManager and FortiAnalyzer
• SD-WAN and multi-site customer networks
• LAN, WAN and site-to-site VPNs
• BGP, OSPF, VLANs and spanning tree
• Cisco firewalls and Extreme Networks in parts of the customer estate

What We Are Looking For

• Experience configuring and troubleshooting FortiGate firewalls in production.
• SD-WAN support experience with any vendor.
• Strong routing and switching fundamentals and the ability to apply them to live faults.
• Experience owning escalated network incidents in a NOC, managed services, telecoms or enterprise environment.
• The ability to talk through a firewall fault you investigated, what you checked and how you confirmed the fix.

Experience with FortiManager and FortiAnalyzer is valuable. Cisco or Extreme Networks experience would also be useful.

Package

• £50,000 to £58,000 basic salary
• On-call rota of one week in seven
• £450 retainer per on-call week, plus hourly callout pay with a minimum of one hour per incident
• 2 Days Work From Home

The interview process starts with a Teams call, followed by an in‑person network topology and troubleshooting exercise.

This would suit a Network Support Engineer, NOC Engineer or Network Engineer who enjoys resolving escalated faults and wants to work with Fortinet across a varied customer estate.