Network Engineer

Wipro; Bracknell; On-site; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Contributory pension

Life insurance policy

Private medical insurance

Job summary

A leading global technology provider is looking for an Infrastructure Manager (Networks) in the United Kingdom. This role entails managing network service delivery, vendor relationships, and compliance to SLAs. The ideal candidate will have strong leadership abilities, extensive experience in managing complex network environments, and a proven track record with multimillion-pound contracts. Attractive salary and benefits package, including private medical insurance and a contributory pension, are on offer.

Qualifications

• Proven leadership experience in managed network services within a complex enterprise environment.
• Demonstrable experience defining and managing SLAs, KPIs, and operational targets.
• Successful track record managing multimillion-pound contracts and vendor relationships.
• Demonstrated leadership in a managed network services environment.

Responsibilities

• Own end-to-end delivery of Network RUN & Change services.
• Ensure service availability and continual improvement across network technologies.
• Lead and mentor network teams, promoting a culture of collaboration.
• Build relationships with stakeholders to align priorities.
• Act as relationship owner for key vendors and manage third‑party contracts.

Skills

Strong understanding of enterprise LAN/WAN technologies

Leadership experience in managed network services

Strong analytical skills

Project management experience

Vendor management

Leadership

SLA management

Project leadership

Tools

SD-WAN

Wireless networking technologies

Network security

Job description

Job Description – Infrastructure Manager (Networks)

Role Overview

The Infrastructure Manager (Networks) is responsible for ensuring the effective, reliable, and secure delivery of network services across the enterprise. This role drives operational excellence, leads managed service providers, and ensures alignment between network services, business strategy, and technical direction.

The ideal candidate is a seasoned technology professional with extensive infrastructure knowledge, strong vendor management experience, and proven leadership capabilities within high‑demand environments such as retail.

Key Responsibilities:

Service Ownership & Delivery

• Own end‑to‑end delivery of Network RUN & Change services.
• Ensure service availability, performance, and continual improvement across LAN, WAN, wireless, and security technologies.
• Serve as the authoritative point of escalation for all network‑related incidents and issues.
• Build strong relationships with key business stakeholders to understand commercial, operational, and strategic priorities.
• Act as the relationship owner for strategic, key, and preferred vendors.
• Manage high‑value third‑party contracts, including renewals, SLAs, KPIs, service penalties, and innovation commitments.

Strategic Alignment & Planning

• Collaborate with Architecture teams to ensure network services align with technical and business strategies.
• Analyse and forecast demand for network services based on business consumption patterns.
• Assess market trends and technology advancements, incorporating insights into service strategy.

Operational Excellence

• Oversee and evolve operating procedures, frameworks, and processes in a managed service environment.
• Work closely with Service Management & Integration (SIAM) teams to ensure effective incident, problem, change, and capacity management.
• Prepare and present business cases for network improvements and innovation initiatives.

Leadership

• Lead and mentor network teams, promoting a culture of ownership, collaboration, and continuous improvement.
• Conduct regular project and service reviews with internal stakeholders and vendors.

Skills & Experience Required

Technical Skills

• Strong understanding of enterprise LAN/WAN technologies, large‑scale distributed networks, and data centre networking.
• Hands‑on experience with:
• SD‑WAN implementations
• Wireless networking technologies
• Network security, load balancing, and remote access solutions

Professional Experience

• Proven leadership experience in managed network services within a complex enterprise environment.
• Demonstrable experience defining and managing SLAs, KPIs, and operational targets.
• Successful track record managing multimillion‑pound contracts and vendor relationships.
• Strong analytical, problem‑solving, and communication skills (both written & verbal).
• Ability to work under pressure in fast‑paced environments with high levels of accuracy and attention to detail.
• Experience in project management and delivery oversight is highly desirable.

You will receive a competitive salary, a generous benefits package, training, and development, as well as an exciting career within a fast paced and dynamic business. The benefits include;

• Contributory pension
• Life insurance policy
• Private medical insurance

Wipro is an advocate for positive change and conscious inclusion. As a global employer, we strive to create a diverse Wipro family by remaining committed to the development of our culture, diversity, equality, and inclusion in the workplace. All applicants are welcome.