Network Asset Controller (Days)

United Utilities; Ellesmere Port; On-site; GBP 31,000 - 42,000; Full time

Benefits offered by this job

26 days annual leave

Company pension up to 14%

Performance bonus up to 7.5%

Healthcare plan

Employee discounts

Supportive work environment

Job summary

United Utilities is hiring for a permanent, full-time role based in Ellesmere Port to operate and maintain the wastewater network assets. You will work onsite, 37 hours per week, handling both planned and reactive maintenance to keep pumping stations and detention tanks running efficiently.

You will join a team-focused network maintenance function, coordinating with controllers and other departments while delivering high-quality customer service and safety standards.

Qualifications

• Good information technology skills and understanding of United Utilities systems.
• Strong interpersonal skills and ability to communicate with colleagues and customers.
• Self-motivated with initiative and flexible to varied workloads.
• Full UK driving license.
• Minimum of 5 GCSEs (Maths and English).

Responsibilities

• Ensure day-to-day operation and optimisation of the Wastewater network assets.
• Carry out first-call maintenance on mechanical and electrical assets.
• Respond to and manage asset failures with interim solutions and return to service.
• Maintain compliance with health, safety, environmental and regulatory standards.
• Support investment prioritisation to improve network performance.

Skills

IT skills

Time management

Analytical thinking

Problem solving

Teamwork

Co-ordinate contractors

Full UK driving license

Education

GCSEs (Maths & English)

Job description

The Role

Reporting to the Network Maintenance Manager, you will be responsible for the effective day-to-day operation and maintenance of all Wastewater Network powered assets e.g. pumping stations, combined sewer overflows and detention tanks within a defined geographical area. You will ensure the smooth operation of assets minimising any impact on the customer and ensuring excellent customer service at all times. You will provide the first call response to reactive incidents, you will need to be pro-active and will be responsible for the efficient operation of Network Assets in your area. To achieve this you will need to maintain a close working relationship with other members of the network maintenance team and the Remote Monitoring Controllers. In addition you will work closely with other roles within the maintenance organisation and other departments within UU.

What You’ll Be Doing

Working as part of the Network Maintenance Team and allocated to a defined area you will be accountable for ensuring the day-to-day operation and optimisation of the Wastewater network mechanical and electrical assets (e.g. pumping stations, powered mechanical screens and detention tanks). Undertaking both pro-active and reactive activities to ensure efficient asset operation you will also be accountable for:

• Reduce asset failures and prevent flooding or pollution incidents through proactive maintenance and root cause analysis.
• Carry out planned and reactive first-call maintenance on mechanical and electrical assets across the Wastewater Network.
• Manage asset failures efficiently, including interim solutions and timely return to service.
• Ensure full compliance with health, safety, environmental, and regulatory standards.
• Respond to customer issues, maintain contingency plans, and support investment prioritisation to improve network performance.

This role may not be eligible for sponsorship.

What We’re Looking For

To be successful in this role good information technology skills are essential together with the ability to understand United Utilities systems and their capabilities and limitations. You will need good interpersonal skills in order to communicate effectively with colleagues and customers and as you will often be working alone you will need to be capable of using your own initiative and have a flexible approach to highly varied workloads. You will also need:

• Good time management - able to work to agreed deadlines and achieve personal objectives.
• Good analytical and problem solving skills.
• Good team working skills.
• Ability to co-ordinate framework contractors in delivering small projects and remedial works.
• Full UK driving license.

Although not essential it would be beneficial if you were able to demonstrate basic maintenance understanding of the operation of powered assets, and a general understanding of wastewater network activities. It would also be beneficial if you were able to demonstrate:

• An understanding of Wastewater regulatory requirements.
• Minimum of 5 GCSE's (or equivalent) A – C (including Maths and English).

What We Offer

• A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays.
• A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover.
• Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements.
• A comprehensive healthcare plan through our company-funded scheme.
• MyGymDiscounts – gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions.
• Best Doctors.
• Salary Finance.
• Wealth at Work courses.
• Deals and discounts.
• EVolve Car Scheme.
• Employee Assistance Plan.
• Mental health first aiders.
• ShareBuy.
• MORE Choices flexible benefits.
• Enhanced parental leave schemes.

Salary – £36,620

Work Type – Onsite

Job Location – Ellesmere Port WwTW Little Staney, Nr. Chester, Cheshire CH2 4HZ

Role Type – Permanent

Employment Type – Full Time

Working Hours – 37.0 Hours per Week

United Utilities’ (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society.

We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves.

We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of.

We’ve got a lot to offer. You’ll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution.

We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.