Regional Response Fleet Controller

United Utilities; Aughton; On-site; GBP 32,000 - 33,000; Full time

Benefits offered by this job

Annual leave 26 days

Pension with up to 14% employer

Performance bonus up to 7.5%

Healthcare plan

Employee benefits

EVolve Car Scheme

Job summary

United Utilities is seeking a Regional Response Fleet Controller to ensure our emergency response fleet is ready to support customers and protect essential water services. This hands-on, varied role requires practicality and proactive maintenance of vehicles and equipment.

You will maintain fleet readiness, ensure O-Licence compliance, and support the preparation and upkeep of vehicles, plant and equipment for critical operational events, working with Regional Response Coordinators and team

Qualifications

• Class 1 (Category C+E) HGV licence required.
• Current Driver CPC qualification.
• Good understanding of vehicle, plant and equipment maintenance.
• Strong commitment to Health & Safety procedures and compliance.
• Willingness to undertake ongoing training and professional development.
• Flexible approach to working hours and operational requirements.

Responsibilities

• Carry out vehicle and emergency plant inspections and report defects promptly.
• Download and manage vehicle tachograph data.
• Ensure fleet, equipment, and yard areas remain compliant, safe, and well organised.
• Prepare Alternative Supply Vehicles (ASVs), bowsers, welfare units, and emergency response equipment for operational use.
• Support first-line maintenance of vehicles, plant, stores and equipment.
• Assist with the disinfection of alternative water supply equipment, including tanks and pipework.
• Monitor vehicle servicing, MOT schedules, and fleet compliance requirements.
• Work closely with Regional Response Coordinators and Team Leaders to ensure vehicles are available where needed.
• Support agency drivers and new operators by familiarising them with vehicles, equipment, and site requirements.
• Liaise with contractors and operational teams to maintain effective site operations.
• Ensure all activities are carried out in line with Health & Safety standards and regulatory requirements.

Skills

HGV Licence

Driver CPC

Maintenance knowledge

Health & Safety

Training & development

Flexibility

Job description

The Role

We're looking for a Regional Response Fleet Controller to play a vital role in ensuring our emergency response fleet is always ready to support customers and protect essential water services. This is a hands-on, varied position where no two days are the same.

As a key member of the Regional Response team, you'll be responsible for maintaining fleet readiness, ensuring O-Licence compliance, and supporting the preparation and upkeep of vehicles, plant and equipment used during critical operational events.

What You'll Be Doing

In this important role, you will:

• Carry out vehicle and emergency plant inspections and report defects promptly.
• Download and manage vehicle tachograph data.
• Ensure fleet, equipment, and yard areas remain compliant, safe, and well organised.
• Prepare Alternative Supply Vehicles (ASVs), bowsers, welfare units, and emergency response equipment for operational use.
• Support first-line maintenance of vehicles, plant, stores, and equipment.
• Assist with the disinfection of alternative water supply equipment, including tanks and pipework.
• Monitor vehicle servicing, MOT schedules, and fleet compliance requirements.
• Work closely with Regional Response Coordinators and Team Leaders to ensure vehicles are available where needed.
• Support agency drivers and new operators by familiarising them with vehicles, equipment, and site requirements.
• Liaise with contractors and operational teams to maintain effective site operations.
• Ensure all activities are carried out in line with Health & Safety standards and regulatory requirements.

This role may not be eligible for sponsorship

What We're Looking For

We're seeking someone who is practical, proactive, and takes pride in maintaining high operational standards.

Essential Requirements

• Class 1 (Category C+E) HGV Licence.
• Current Driver CPC qualification.
• Good understanding of vehicle, plant, and equipment maintenance.
• Strong commitment to Health & Safety procedures and compliance.
• Ability and willingness to undertake ongoing training and professional development.
• Flexible approach to working hours and operational requirements.

Why Join Us?

This is a unique opportunity to be part of a team that plays a critical role in protecting customer services and supporting emergency operations. You'll work with specialist vehicles and equipment, contribute to regulatory compliance, and help ensure our response teams can perform when it matters most.

What We Offer

• A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays
• A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover
• Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements
• A comprehensive healthcare plan through our company-funded scheme
• MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions
• Best Doctors
• Salary Finance
• Wealth at Work courses
• Deals and discounts
• EVolve Car Scheme
• Employee Assistance Plan
• Mental health first aiders
• ShareBuy
• MORE Choices flexible benefits
• Enhanced parental leave schemes

Salary - £32,376
Work Type - Onsite
Job Location - Bickerstaffe Water Treatment Works, Simonswood Lane, Bickerstaffe, Lancashire, L39 0ER
Role Type - Permanent
Employment Type - Full Time
Working Hours - 37.0 Hours per Week

United Utilities' (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society.

We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves.

We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of.

We've got a lot to offer. You'll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution.

We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.