Network Analyst

Scottish Water; Glasgow; On-site; GBP 33,000 - 45,000; Full time

Job summary

Scottish Water is seeking a proactive Network Analyst to join its Intelligent Control Centre in Stepps. This role focuses on using data to enhance the performance of water and wastewater networks, ensuring safety and efficiency while supporting real-time operations. Ideal candidates will possess analytical skills and relevant experience in telemetry or control environments, offering a salary range based on industry standards. In addition to a collaborative team environment, Scottish Water emphasizes work-life balance with generous holiday allowances and family-friendly policies.

Benefits

38 days of holiday annually

Flexible working time

Annual company bonus

Life assurance

Pension plan

Paid time off for volunteering

Qualifications

• Understanding of water/wastewater networks essential.
• Experience in a control room or analytical role preferred.
• Ability to remain calm under pressure.

Responsibilities

• Monitor performance data across water and wastewater networks.
• Provide fast guidance during incidents to field teams.
• Create reports and dashboards to drive improvements.

Skills

Analytical skills

Data interpretation

Problem solving

Communication

Education

HNC, HND or equivalent in engineering, science or operations

Tools

Telemetry

SCADA

GIS

Job description

Together we are Trusted to Serve Scotland.

We’re looking for a proactive and analytical Network Analyst to join the team at our Intelligent Control Centre in Stepps. This role is all about using data and engineering know-how to support the real-time performance of our water and wastewater networks, while keeping an eye on the long-term picture too.

You’ll play a key role in making sure our networks are operating safely, efficiently and sustainably—spotting issues before they become problems, supporting our field teams during live events, and working with planners and engineers to build more resilient systems for the future.

Right now, the role is office-hours based. In future, we may introduce shift working to support changing operational needs—so we’re looking for someone with flexibility and a team-first mindset.

What you’ll do

Day to day, you’ll be monitoring performance data across our water and wastewater networks, looking for anomalies like bursts, blockages or supply interruptions. You’ll dig into the detail to understand what’s going on, using systems like telemetry, SCADA and GIS to spot patterns and support operational decisions.

When incidents happen, you’ll provide fast, clear guidance to colleagues in the field—helping them respond quickly and effectively. You’ll also support with escalations, contributing valuable insight during time-critical events.

You’ll create reports and dashboards that help drive improvements, and collaborate with modellers, engineers and planners to shape our long-term approach. You’ll also take part in post-incident reviews and continuous improvement work, sharing your knowledge and helping us learn from every event.

What you’ll need

You’ll have a good understanding of water and/or wastewater networks. Whether your background is in the field, in a control room or in a more analytical role, what matters most is your ability to interpret operational data and make sound decisions under pressure.

You’ll need confident analytical skills and the ability to get to the root of complex problems. Experience with systems like telemetry, SCADA or GIS will definitely help, but we’re just as interested in your ability to think critically and stay calm under pressure.

You’ll also need to be a clear communicator, able to work across different teams and functions, and keen to deliver great outcomes for our customers and the environment.

An HNC, HND or equivalent experience in engineering, science or operations would be ideal—but if you’ve got relevant skills and a strong appetite to learn, we’d love to hear from you.

Looking out for you

While the work we do is important, we know it’s not the only thing that matters. That’s why we make sure you have everything you need to find a good work-life balance.

You’ll get plenty of time to recharge with 38 days of holiday every year (including public holidays). And you can even buy five more if you need a little extra time. You can also take paid time off to volunteer in your community.

When it comes to major life events we have family-friendly policies around adoption, maternity, and parental leave. And for the everyday? We embrace flexible working.

For your future, there’s our pension (the ‘know-what-you’ll-get-when-you-retire’ kind), as well as life assurance.

As for some nice extras? You can expect an annual company bonus. Not to mention access to SW Splash – handy rewards that can save you money on holidays, bills, and shopping.

The not-so-small print

This role will be a Grade 6. If you’re new to Scottish Water, you’ll join us on a starting salary of £33,560. Performance-driven pay progression would then allow you to move through the range to a maximum of £44,140.

If you’re interested in this role – or know someone else who might be - we’ll be accepting applications until midnight on Tuesday 17th June 2025.

Job offers at Scottish Water are conditional, and will be confirmed on completion of our pre-employment screening, e.g. referencing, criminal record checks, license checks, etc. Screening is conducted on our behalf by a third party, and must be completed before your start date. Don’t worry - we’ll only start these checks once you’ve accepted an offer.

A few final things worth knowing…

Research shows that some people avoid applying for jobs unless they can meet every single criteria. If you’re interested in this job, but don’t tick all the boxes, apply anyway! We hardly ever hire people who can do every part of a job from Day One. Everyone has a learning curve. So don’t rule yourself out!

Let us know if there are any changes we can make to our recruitment process to help you perform at your best. Lots of our people have disabilities or neurodiverse conditions (including some of our recruiters!). We're also aware that some people might be experiencing temporary challenges because of life events, like menopause. We’re very used to making adjustments, so please don’t be afraid to ask.

As part of our commitment to developing a flourishing Scotland, it’s important that all our employees are Scottish taxpayers. If you join us, your home address will need to be in Scotland. If you don’t already live here, you'll need to commit to moving here within your first three months.

Finally (finally!), candidates who haven’t submitted an application in the last 12 months will have their records removed from our recruitment database. You won’t need to do anything. Your data will be automatically deleted.

We’re here to help. Ask us anything at [e-mail]