Network Analyst

Yolk Recruitment Ltd; Cardiff; On-site; GBP 46,000 - 65,000; Part time

Job summary

Yolk Recruitment Ltd is seeking a Water Network Technician to support the operation and performance of a regional water distribution network in South Wales. The role focuses on maintaining service standards, resolving network issues, supporting customers, and driving continuous improvement across water quality, pressure, flow and supply reliability.

You will work with operational teams, analysts and contractors to ensure safe, compliant operations; maintain accurate records; assist with incident

Qualifications

• Experience in water network operations, utilities, leakage, hydraulics or related field.
• Strong customer service and problem-solving skills.
• Ability to analyse issues and recommend practical solutions.
• Excellent communication and stakeholder management skills.
• Full UK driving licence.
• Relevant technical qualification or equivalent industry experience.

Responsibilities

• Support the safe and efficient operation of the water distribution network.
• Investigate network performance issues and implement improvements.
• Collaborate with operational teams, analysts and contractors to deliver service.
• Maintain accurate operational records and ensure compliance with standards.
• Assist with incident response and emergency activities.
• Support complaint investigations and identify root causes of recurring issues.
• Participate in an emergency standby rota.

Skills

Customer service

Problem-solving

Analytical thinking

Communication skills

Stakeholder management

Education

Technical qualification or equivalent experience

Job description

Role: Water Network Technician

Location: South Wales

Day rate: Competitive

Contract: 6 month contract

The Role

We are looking for a Water Network Technician to support the operation and performance of a regional water distribution network. The role focuses on maintaining service standards, resolving network issues, supporting customers, and driving continuous improvement across water quality, pressure, flow and supply reliability.

Key Responsibilities

• Support the safe and efficient operation of the water distribution network.
• Investigate network performance issues and implement improvements.
• Work closely with operational teams, analysts and contractors to deliver excellent customer service.
• Maintain accurate operational records and ensure compliance with company standards.
• Assist with incident response and emergency activities.
• Support complaint investigations and identify root causes of recurring issues.
• Participate in an emergency standby rota.

Requirements

• Experience in water network operations, utilities, leakage, hydraulics or a related field.
• Strong customer service and problem-solving skills.
• Ability to analyse issues and recommend practical solutions.
• Excellent communication and stakeholder management skills.
• Full UK driving licence.
• Relevant technical qualification or equivalent industry experience.

What You'll Bring

• A proactive and customer-focused approach.
• Strong organisational and teamwork skills.
• A commitment to safety, compliance and continuous improvement.
• The ability to work independently and under pressure