NetSuite Order Management Lead

Orveon Global; Greater London; Hybrid; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Hybrid First Model

Work From Anywhere

Complimentary Products

Professional Development

Community Engagement

Job summary

Orveon Global is seeking an experienced IT Functional Manager to optimize order-to-delivery workflows across ecommerce, B2B EDI, and direct channels. You will translate business needs into NetSuite configurations, test solutions, and support day-to-day operations.

Lead requirements, documentation, and stakeholder communications, partnering with IT and business teams to enhance order management, fulfillment, and inventory processes across all channels.

Qualifications

• Bachelor's degree in Information Systems, Computer Science, Business Administration, or related field (or equivalent professional experience).
• 5–10 years IT business analysis, functional analysis, or systems support with focus on order management or fulfillment.
• Hands-on NetSuite experience including order entry, sales orders, fulfillment, and inventory management.
• Understanding multi-channel order processing (ecommerce, EDI, direct) and related workflows.
• Proficiency in testing, process mapping, and requirements documentation; excellent communication.

Responsibilities

• Analyze and optimize order-to-delivery processes within NetSuite across all channels (ecommerce, EDI, direct).
• Serve as business SME for NetSuite Order Management and fulfillment workflows.
• Identify opportunities to reduce manual work, errors, and cycle time.
• Collaborate on functional requirements for NetSuite configuration and integrations.

Skills

Business analysis

Order management

Stakeholder management

Process optimization

Testing & QA

Documentation

Communication

Data mapping

Education

Bachelor's degree in IS/CS/Business

Tools

NetSuite

Shopify

Amazon Seller Central

EDI systems

APIs & integrations

Job description

Orveon Global is seeking an experienced IT Functional Manager to optimize order-to-delivery workflows across ecommerce, B2B EDI, and direct channels. You will translate business needs into NetSuite configurations, test solutions, and support day-to-day operations.

Lead requirements, documentation, and stakeholder communications, partnering with IT and business teams to enhance order management, fulfillment, and inventory processes across all channels.