NEPTS Ambulance Driver-BHRUT

NHS; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established healthcare provider is seeking compassionate Ambulance Drivers to join their Non-Emergency Patient Transport Service. In this vital role, you will ensure patients are transported safely and comfortably, conducting risk assessments and maintaining vehicle standards. This position offers the opportunity to make a meaningful impact on patients' lives while working in a supportive environment. Join a team dedicated to delivering high-quality care and improving patient experiences. If you are motivated and caring, this role could be the perfect fit for you.

Qualifications

• BTEC or NVQ3 equivalent education required.
• Advanced driving qualifications and good UK geography knowledge are essential.

Responsibilities

• Provide safe transport for patients to and from hospitals.
• Conduct dynamic risk assessments before patient transport.

Skills

Interpersonal Skills

Dynamic Risk Assessments

Problem Solving

Time Management

Route Planning

Education

BTEC or NVQ3 equivalent education

Job description

We are looking for motivated and caring Ambulance Drivers to join the Non-Emergency Patient Transport Service (NEPTS) at Barts Health.

Our NEPTS is available for patients who cannot travel to or from our hospitals using any other method of transport because of their medical or mobility condition, or because their medical condition would otherwise worsen. All requests for patient transport are assessed on medical need. Transport is only provided for patients coming from their home addresses to North East London NHS Trust locations. Transport is also provided for patients going home from a North East London NHS Trust locations to a booked address stated by the ward or clinic anywhere in the mainland UK.

The NEPTS Ambulance Driver performs a key role in providing a safe transport service for patients requiring transport to and from the Trust's hospitals ensuring that all patients are transported in a timely manner in comfort and with minimal stress. The Ambulance Drivers are also responsible for conducting dynamic risk assessments of patients and/or their environment before they are transported in non-emergency situations.

PREVIOUS CANDIDATES DO NOT NEED TO APPLY

Main duties of the job

The Patient Transport Ambulance driver provides a driving service for patients requiring transport to and from the Trust's hospitals ensuring that all patients are transported in comfort, with a minimum of stress in accordance with Trust policies and procedures and the required level of competence. Duties include the movement of patients using wheelchairs, carry chairs, stretchers, and patients that are car suitable. To ensure all vehicles are maintained in a clean and tidy manner and to report immediately any defects or accidents. They are responsible for the assessment of patients before they are transported in non-emergency situations.

About us

Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.

The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.

Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.

We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.

Person Specification

Qualifications

• BTEC or NVQ3 equivalent education
• Good knowledge of UK geography
• Advanced driving qualifications

Experience

• Previous experience of working in a healthcare setting dealing with the elderly or infirm
• Experience of working within a Patient transport environment
• Understanding of Data Protection, Freedom of Information and Caldicott Principles
• Appreciation of the relationship between the CCG, the Patient User Group and Clinical groups
• Understanding of CQC requirements as it relates to patient transport services.

Skills

• Able to work on own initiative, organizing and prioritizing own and others' workloads to changing and often tight deadlines
• Ability to complete dynamic risk assessments before patient transfer to ensure safety
• Ability to make decisions on difficult and contentious issues where there may be several courses of action
• Good interpersonal skills and ability to work as a team
• Active listener
• Problem solving skills - Decisive/assertive
• Ability to plan good and economical routes

Knowledge

• Understanding of the Freedom of Information Act and Equal Opportunities policies and procedures.
• Ability to develop organizational culture in line with Trust Values and behaviors.
• Ability to prioritize workload, work under pressure and deliver results.
• Adaptability, flexibility and ability to cope with uncertainty and change
• Professional calm and effective manner
• Experience of dealing with people in difficult and challenging circumstances applying 'customer care' skills
• Willingness to undertake training programmes

Personality

• Good interpersonal skills
• Able to work on own initiative
• Dependable
• Able to work under pressure
• Sympathetic to the needs of patients
• Able to work within a team framework
• Honest, trustworthy, self-disciplined, flexible, adaptable, resourceful, approachable, fair, courteous, empathetic, tactful, and discreet
• Sense of humor

Motivation

• To improve quality of service
• To be self-motivated
• To deliver agreed objectives on time

Other

• Demonstrable ability to meet Trust values
• Responsible outlook

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.