Neighbourhood Housing Officer

Greatwell Homes; Wellingborough; On-site; GBP 25,000 - 35,000; Full time

Job summary

A progressive housing association is seeking a Neighbourhood Housing Officer for Wellingborough. This role involves managing a neighbourhood patch and ensuring effective housing management. Candidates should have strong housing experience and a commitment to customer-focused service delivery while balancing multiple demands.

Benefits

25 days annual leave

Health cash plan (after probation)

Flexible working options

Social Housing Pension Scheme

Qualifications

• Strong experience in housing management required.
• Proven track record in delivering housing services.
• Ability to work under pressure and handle competing priorities.

Responsibilities

• Manage a neighbourhood patch and deliver effective neighbourhood management.
• Oversee void management, lettings, tenancy management, and anti-social behaviour.
• Report to the Housing Team Leader and work flexibly in a team.

Skills

Housing Management

Customer Service

Problem Solving

Teamwork

Job description

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Neighbourhood Housing Officer, Wellingborough

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Client:

Greatwell Homes

Location:

Wellingborough, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

a131edcca9bc

Job Views:

7

Posted:

22.06.2025

Expiry Date:

06.08.2025

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Job Description:

We own and manage around 5000 homes with a £23 million turnover and our mission is to “we partner with customers and communities to shape places people are proud to call home.” We pride ourselves on being a forward-thinking progressive housing association reflective of what is an ever- changing sector. With housing being high on the public’s agenda, Greatwell Homes continues to grow.

Are you an enthusiastic, energetic, experienced housing professional with a proven track record of delivering effective housing management? Could you help us to continue to improve performance and customer focus?

As a member of the housing services team, you will be responsible for managing a neighbourhood ‘patch’ and will work as a team to deliver effective neighbourhood management including void management, lettings, tenancy management, anti-social behaviour and neighbourhood improvement. You will report to the Housing Team Leader.

You will need strong housing management experience and a proven track record of delivering effective and efficient, customer centric housing services. We are looking for someone who is local to the Wellingborough/Northamptonshire area.

As a member of the team, you will need to be self-confident and able to work off your own initiative. This is a demanding and challenging role so the need to work flexibly, collaboratively and under pressure whilst dealing with competing priorities and delivering results on time are a must.

If you have the experience and passion to help us achieve our goals and are highly proactive with a positive attitude, you might be just the person we are looking for.

In return you will benefit from 25 days annual leave, health cash plan (following probation), the ability to work flexibly and the option of a Social Housing Pension Scheme along with many other benefits.

Please note that we reserve the right to close this advert early for the right candidate.