NEET Support Advisor - Future Navigators

Birmingham Children's Trust; Birmingham; Hybrid; GBP 26,000 - 38,000; Full time

Benefits offered by this job

30 days annual leave + bank holidays

Hybrid working policy

Local Government Pension Scheme

Salary sacrifice car scheme

Free on-site parking

Job summary

Birmingham Children’s Trust is seeking a NEET Support Advisor to help 14-19 year olds (up to 25 with SEND) access education, training or work. You’ll provide tailored guidance, plan actions and work with schools and providers to keep young people on track.

You will build strong relationships with vulnerable young people, track progress and advocate for timely access to services, contributing to reduced NEET levels across Birmingham.

Qualifications

• Experience working with young people in education, youth work or social care.
• Level 4 in Advice & Guidance or Youth Work (desirable).
• Level 6 Careers Guidance (advantage).

Responsibilities

• Providing impartial careers information, advice and guidance.
• Supporting young people to set goals and create personal action plans.
• Delivering one-to-one guidance sessions and small group workshops.
• Building trusted relationships with vulnerable young people.
• Coordinating support through schools, colleges, training providers and other agencies.
• Advocating for young people to access the right services at the right time.
• Tracking progress, recording outcomes and celebrating achievements.
• Playing a key role in reducing NEET levels across Birmingham.

Skills

Passion for life chances

Experience with young people

Warmth and confidence in communication

Adaptability to diverse backgrounds

Independent working

Organised and reflective

Education

Level 4 in Advice & Guidance

Level 6 Careers Guidance (advantage)

Job description

Are you passionate about helping young people build bright, confident futures? Do you believe in the power of guidance, opportunity and positive relationships? If so, this could be the perfect role for you.

About the Role:

As a NEET (Not in Education, Employment, or Training) Support Advisor for our Futures Navigators team, you will play a vital role in supporting young people aged 14-19 (and up to 25 with SEND) to overcome barriers and move successfully into education, employment or training.

You’ll work directly with young people who need extra support — including those at risk of NEET, care experienced young people, or those facing social, emotional or practical challenges. Through tailored one‑to‑one guidance, action planning and partnership working, you’ll help ensure no young person is left behind.

What You’ll Be Doing:

• Providing impartial careers information, advice and guidance
• Supporting young people to set goals and create personal action plans
• Delivering one‑to‑one guidance sessions and small group workshops
• Building trusted relationships with vulnerable young people
• Coordinating support through schools, colleges, training providers and other agencies
• Advocating for young people to access the right services at the right time
• Tracking progress, recording outcomes and celebrating achievements
• Playing a key role in reducing NEET levels across Birmingham

Who We’re Looking For:

You’ll be someone who:

• Is passionate about improving life chances for young people
• Has experience working with young people in education, youth work, social care or similar
• Communicates with warmth, clarity and confidence
• Can adapt to the needs of young people with diverse backgrounds
• Works well independently and thrives in a multi‑agency environment
• Is organised, reflective and committed to continuous learning

Qualifications:

• Level 4 in Advice & Guidance, Youth Work or equivalent is desirable
• Level 6 Careers Guidance (or willingness to work toward it) is an advantage

Our Benefits:

• A generous annual leave package of 30 days annual leave, plus bank holidays, rising to 33 days after 5 years of service and 35 days after 10 years of service.
• Early finish every Friday!
• Salary Sacrifice Car Scheme which gives you the chance to drive a brand‑new car for an affordable fixed monthly amount as part of a salary sacrifice initiative. With no deposits or credit checks required a range of all-inclusive driving packages
• Free on‑site parking at our offices on One Avenue Road (Aston) and Lifford House (Stirchley). We also provide on‑site electric car charging ports which are free to use!
• Full access to our amazing internal employee benefits scheme including, Occupational Health services, Rewards Schemes, Benefits discounts (including the Blue Light Card), Health & Fitness and Personal Wellbeing support and much more!
• Flexible and hybrid working policy - we are well adapted to a hybrid model of working which includes a combination of time spent in the office and at home and we offer a variety of working patterns, to support the needs of the Trust and to ensure a positive work/life balance for our employees
• You will receive a generous local government career average pension scheme in line with the Local Government Pension Scheme
• Discounted gym memberships with Pure Gym and Nuffield Health

Help us to change children and young people’s lives!

At Birmingham Children’s Trust, we are committed to making a positive impact on the lives of over 10,000 children and young people in our city every day. Our mission is to support the most disadvantaged children and young people in Birmingham, ensuring they are safe, happy, and healthy.

Why Join Us?

• Impactful Work - be part of a team that makes a real difference in the lives of the city’s most vulnerable children.
• Supportive Environment - enjoy a supportive and collaborative work culture where your contributions are valued.
• Career Development - benefit from tailored development programs, supportive supervision, and a range of learning opportunities to enhance your skills and advance your career.
• Generous Benefits - take advantage of our competitive reward package including generous leave allowance, Local Government pension scheme, and additional benefits.

Our Values

We approach our work with care and compassion, actively listening to the needs of the children and young people we serve. We involve them in the decisions that affect their lives, ensuring their voices are heard and respected.

We are committed to using our resources wisely, ensuring that every penny is spent where it counts the most. We foster collaboration among schools, health professionals, and the police, working together to create a supportive network for our young people.

We believe that when we work as one cohesive team, the children and young people of Birmingham are more likely to thrive. Our unified approach ensures that we provide the best possible support and opportunities for their growth and development.

Join us and together, we can create a brighter future for all.

Safeguarding

At Birmingham Children’s Trust, we are committed to safeguarding and promoting the welfare of children and young people.

Depending on the role, you may be asked to undergo the appropriate level of Disclosure and Barring Service (DBS) check to assess your suitability for working with children and young people.

The level of check (Standard, Enhanced, or Enhanced with Barred List) is determined based on the specific responsibilities of the role and the level of contact with children and young people.

We are committed to the fair treatment of all applicants, including those with criminal records. Having a criminal record will not necessarily bar an individual from working with us. This will depend on the nature of the position and the circumstances and background of the offence.

Please note that we reserve the right to close the job early should we reach the required number of applications, therefore please ensure you submit your application and supporting statement early to avoid any disappointment.