NDC warehouse associate

All Jobs Pro Ltd; Nottingham; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Life Insurance Cover x10 Annual Salary

Pension scheme 8.5% employer

Private healthcare for employee (with/

Employee Assistance Programme

Fittle-perks discount platform andWell

25 days annual leave, bank holidays

Me Day, Volunteer day per annum

Family-friendly policy

Flexible Working

Job summary

Fittleworth Medical is seeking a Warehouse Associate to support efficient operations, including receiving, processing, storing, and dispatching goods. You will help ensure product integrity, data accuracy, and safety compliance while collaborating with goods-in, replenishment, dispensing, or order fulfilment teams as needed.

Key duties include picking, packing, and dispatching orders, maintaining stock records, and handling returns.

Qualifications

• Basic computer literacy with Word/Excel and warehouse systems.
• Experience in a warehouse or distribution environment preferred.
• Ability to perform manual handling tasks safely.
• Strong attention to detail and organisational skills.
• Effective communication and ability to work under pressure.

Responsibilities

• Receive, inspect, and verify incoming goods against documentation.
• Accurately pick, check, pack, and dispatch customer orders.
• Support customization of specialised medical products as required.
• Maintain accurate stock records and support replenishment of forward areas.
• Process returns, record discrepancies, and report damage or quality issues.
• Safely load, unload, move, and store stock using manual or mechanical aids.
• Maintain a clean, safe, and compliant work environment per SOPs and H&S.
• Communicate with operational and customer service teams to ensure workflow continuity.
• Participate in stock checks and cycle counts.
• Contribute to continuous improvement and personal performance goals.

Skills

Attention to detail

Effective communication

Ability to work under pressure

Basic computer literacy

Experience in warehouse environment

Tools

Excel

Word

Warehouse systems

Job description

Summary

The Warehouse Associate supports efficient warehouse operations by accurately receiving, processing, storing, customising, and dispatching goods. The role ensures product integrity, supports data accuracy, and contributes to performance targets while operating in line with company policies, quality standards, and safety procedures. The Associate works collaboratively across warehouse functions and may support goods-in, replenishment, dispensing, or order fulfilment activities depending on operational needs.

Responsibilities

• Receive, inspect, and verify incoming goods against documentation.
• Accurately pick, check, pack, and dispatch customer orders.
• Support customisation of specialised medical products, including hand-cutting and templating when required.
• Maintain accurate stock records and support replenishment of forward pick areas.
• Process returns, record discrepancies, and report damage or quality issues.
• Safely load, unload, move, and store stock using appropriate manual handling or mechanical aids.
• Maintain a clean, safe, and compliant work environment in line with SOPs and H&S requirements.
• Communicate effectively with operational and customer service teams to ensure workflow continuity.
• Participate in scheduled stock checks and cycle counts.
• Contribute to continuous improvement and personal performance goals.

Essential Functions

• Consistently follow Standard Operating Procedures and quality guidelines.
• Maintain high accuracy in data entry and stock handling.
• Use warehouse systems and tools to record stock movements.
• Perform manual handling, including lifting, loading, and pallet movement.
• Contribute to meeting warehouse performance targets.
• Work both independently and collaboratively in a fast-paced environment.
• Uphold inclusive, customer-centric, and safety-focused behaviours.

Education and Work Requirements

• Basic computer literacy (e.g., Word, Excel, warehouse systems).
• Experience in a warehouse or distribution environment (preferred but not required forsome functions).
• Ability to perform manual handling tasks.
• Strong attention to detail and organisational skills.
• Effective communication skills.
• Ability to work under pressure and meet deadlines.
• Education and Work Preferences
• Previous goods-in, replenishment, order fulfilment, or dispensing experience.
• Previous goods-in, replenishment, order fulfilment, or dispensing experience.
• Forklift or pivot-steer licence (desirable).

About us

Fittleworth Medical is one of the UK’s leading home delivery services for stoma, urology, and continence products. We support over 60,000 people across the country, providing discreet, reliable deliveries through our friendly Customer Service Team and 38 local Care Centres.

We also offer a bespoke, cut-to-fit stoma product service to make sure every customer gets exactly what they need.

We’re proud to be part of the JDS family, and we’re growing fast, with exciting changes happening across the business. What hasn’t changed is our commitment to our customers and our people. Our 360-strong team plays a huge part in delivering the kind of personal, caring service we’ve been known for since day one.

What we offer

• Life Insurance Cover x10 Annual Salary
• Competitive full pension scheme of 8.5% employer contribution
• Employee cost of private healthcare covered with option to add family members
• A comprehensive, embedded Employee Assistance Programme
• Access to our bespoke employee reward platform “Fittle-perks” providing amazing perks such as discounts across major retailers and access to an online Wellbeing Centre!
• 25 days annual leave, bank holidays
• 1 Me Day, 1 Volunteer day per annum
• Enhanced support on family friendly policy
• Flexible Working