National Account Manager (M&S/ Waitrose/ Ocado)

PeopleGateway; Liverpool; Hybrid; GBP 32,000 - 50,000; Full time

Benefits offered by this job

Cash Car Allowance

25 Days Annual Leave + Birthday off

Hybrid & Flexible Working

Job summary

Princes Group is seeking an experienced account manager to drive turnover and profit growth across grocery channels in the UK. You will develop targeted account plans, manage launches and promotions, and maintain strong relationships with key retailers.

The role requires strong numeracy, negotiation skills, and the ability to work across marketing, buying, and sales teams. The ideal candidate will have graduate calibre, excellent time management, and a proactive approach, with experience in

Qualifications

• First-line account management experience in Grocery/Food industry preferred.
• Knowledge of retail customer dynamics is advantageous.
• Experience with own-label contracts and product launches is a plus.
• Graduate calibre with strong numeracy and analytical skills.
• Proficient in Microsoft Office and familiar with SAP would be beneficial.

Responsibilities

• Manage accounts to achieve annual turnover and profit growth targets.
• Develop account plans and exploit new opportunities to match Princes proposition with business needs.
• Lead sales forecasting, price file maintenance and contract management.
• Build customer relationships and raise awareness of the Princes brand portfolio.
• Implement detailed customer plans to drive full-year sales budgets.
• Represent the Princes brand in all dealings with external customers.
• Collaborate with marketing and buying for cross-functional alignment.
• Identify new business opportunities and drive them through the business.

Skills

Account management

Negotiation

Interpersonal skills

Relationship building

Time management

Presentation skills

Numeracy

Office software

SAP

Education

Graduate calibre

Tools

Microsoft Office

Job description

Full details of the job.

Vacancy Name

Employment Type

Employment Type Permanent

Country

Country United Kingdom

Location

Location Liverpool

Business Area

Business Area Operations

Workplace Type

Workplace Type Hybrid

About Princes

About Princes The Princes Group has over 7,000 employees with offices and production sites in the UK, Netherlands, Italy, Poland, France and Mauritius. Princes manufactures 350 different food and drink products responsibly sourced and enjoyed by consumers every day. None of this would be possible without striving to be an employer of choice, where our colleagues are proud to represent our business.

Role Description

Job Purpose

• To effectively manage accounts to ensure annual turnover and profit growth targets are achieved.
• To develop account plans and exploit new opportunities to match the Princes proposition with their business needs.

Principal Responsibilities

• Responsible for all elements of the process including developing existing listings, generating new business, managing product launches and steering promotional activities to deliver the turnover budget
• Implementation of tight account management and administrative procedures including; sales forecasting, price file maintenance and contract management.
• Develop customer relationships and raise customer awareness of the Princes Organisation and brand portfolio
• Communicate and deliver specific strategic Company objectives
• To implement, review and revise a detailed customer plans which will drive the achievement of the account full year sales budgets
• Act and behave as representative of the Princes brand in all dealings with external customers
• Able to work productively with colleagues from other departments specifically marketing and buying
• Gather and communicate relevant account information
• Proactive approach to identify new business opportunities and to take responsibility to drive them through the business

Role Requirements

Knowledge, Skills & Experience

• Proven experience of first line account management experience preferably in the Grocery/Food industry
• Commercial experience of retail customers would be an advantage
• Experience of managing customer own label contracts and product launches would be an advantage
• Graduate calibre
• Working knowledge of Microsoft Office
• Demonstrable negotiation and interpersonal skills are required
• Ability to build relationships at all levels
• Excellent organisational skills
• Excellent time management skills
• Presentation skills
• Proactive
• Self motivated and achievement orientated
• High level of numeracy
• Knowledge of SAP is preferable
• Project management experience would be an advantage

Benefits

• Cash Car Allowance
• 25 Days Annual Leave plus Birthday off
• 14.5% Pension – 5% employee opt in / 9.5% employer
• Hybrid & Flexible Working - 4 Days in Office / 1 Day WFH
• Flexible Holiday Option - Buy 5 Additional Days
• Enhanced Family Friendly & Carers Policies
• Life Assurance Cover
• Private Medical Insurance
• Critical Illness Cover
• Learning & Development Opportunities