National Account Manager

Rentokil Initial Careers; Matlock Bath CP; Remote; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Competitive Salary

Job Stability & Security

Progression Opportunities

Employee Assistance Program

Refer a Friend Bonus Scheme

Company Events

Job summary

A national landscaping company seeks a National Account Manager to drive new business development and manage existing customer relationships. The ideal candidate will possess essential sales experience, account management skills, and the ability to influence stakeholders. This role offers a competitive salary and opportunities for progression within a fast-paced business that values teamwork and development.

Qualifications

• Sales experience essential; account management and negotiation experience preferred.
• Internal and external influencing skills.
• Development and execution of new business development strategies.
• Building strategic relationships, both internally and externally.
• IT literate (Google Suite or Microsoft Suite – Google Sheets / MS Excel and Google Slides / PowerPoint in particular).
• Presentation skills.

Responsibilities

• Develop a comprehensive understanding of the sector and target prospects.
• Manage the customer portfolio and ensure service delivery.
• Collaborate with colleagues to align service with customer expectations.
• Manage the customer portfolio, reviewing service regularly, ensuring visits, new sales opportunities, and retention issues receive attention according to pre‑agreed standards.
• Collaborate with operational colleagues to align service delivery with customer expectations and requirements.
• Understand the cost base, act within policy guidelines in all quotations, and liaise with the Sales Director and other managers as required.
• Actively manage customer debt to stay within pre‑agreed aged debt targets.
• Maintain and increase overall profitability of proposals and works.
• Maintain comprehensive knowledge of operational best practice and advise customers on best solutions for their sites.
• Stay informed of competitor activity, offerings, and competitive pricing.
• Undertake other tasks and activities reasonably requested by your manager.

Skills

Sales experience

Account management

Negotiation skills

IT literate

Presentation skills

Strategic relationships

IT literate

Tools

Google Suite

Microsoft Suite

Google Slides

PowerPoint

Job description

Location: Nationwide

Contract: Full Time, 37.5 hours per week, Permanent

Reporting To: Sales Director

Urban Planters has been bringing homes and workplaces to life with plants since 1965. We deliver our products and services through a national network of branches, offering the personalised service of a local business with the resources of a national organisation. Quality, safety, sustainability, and professionalism underpin all that we do – we are ISO 9001, 14001 and 45001 certified. Our carbon‑negative business installs planting in, on, and around client buildings. We specialise in landscaping, indoor planting schemes, and maintaining client plants and grounds.

Position

National Account Manager

Salary: Competitive Salary Offered

Key Responsibilities

New Business Development

• Develop a comprehensive understanding of the sector, categorise major opportunities, target prospects, build long‑term relationships, and win new customers to meet pre‑agreed targets in coordination with Local Sales teams.
• Present Urban Planters offerings and develop customer‑specific plans to maximise sales of new products and services.
• Sell additional work to customers, including upgrades, expanded site coverage, and solutions to specific problems arising from quotations and leads from Local Sales colleagues and technicians.

Account Management

• Manage the customer portfolio, reviewing service regularly, ensuring visits, new sales opportunities, and retention issues receive attention according to pre‑agreed standards.
• Collaborate with operational colleagues to align service delivery with customer expectations and requirements.
• Understand the cost base, act within policy guidelines in all quotations, and liaise with the Sales Director and other managers as required.
• Actively manage customer debt to stay within pre‑agreed aged debt targets.
• Maintain and increase overall profitability of proposals and works.

Other Responsibilities

• Maintain comprehensive knowledge of operational best practice and advise customers on best solutions for their sites.
• Stay informed of competitor activity, offerings, and competitive pricing.
• Undertake other tasks and activities reasonably requested by your manager.

Requirements

Knowledge and Experience

• Sales experience essential; account management and negotiation experience preferred.
• Internal and external influencing skills.
• Development and execution of new business development strategies.
• Building strategic relationships, both internally and externally.
• IT literate (Google Suite or Microsoft Suite – Google Sheets / MS Excel and Google Slides / PowerPoint in particular).
• Presentation skills.

Benefits

This opportunity is for someone looking to join a busy, fast‑paced business with a friendly and welcoming team. It is an excellent chance to join a leading company in the interior and exterior planting sector where progression and development are encouraged.

What we offer in return:

• Competitive Salary
• Job Stability & Security
• Progression Opportunities
• Employee Assistance Program
• Refer a Friend Bonus Scheme
• Company Events