National Account Manager

L'OREAL GROUP; Greater London; On-site; GBP 85,000 - 105,000; Full time

Benefits offered by this job

Benefits package

Brand discount

Private medical

Dental insurance

Pension plan

Fertility leave

Leadership programs

Job summary

L'Oréal Group in Greater London is seeking a National Account Manager to drive retailer sell-out and grow market share across online partners. You will shape account strategy, manage P&L, and lead a graduate in line management responsibilities.

The role demands strong communication, strategic thinking, and the ability to influence cross-functional teams while delivering revenue targets and brand growth.

Qualifications

• Experience in a fast-paced sales or retail environment.
• Experience working with online retailers.
• Strong communication skills, both written and verbal.
• Excellent presentation skills with attention to detail for creating visually impactful presentations.
• Strong influencing skills, with the ability to demonstrate thought leadership as well as drive to execution.
• Ambitious, with a self-driven and proactive approach, thriving on exceptional performance.
• Able to balance operational and strategic thinking, cutting through complexity to get things done.
• Empathetic and collaborative, building genuine and trustful relationships with diverse people.

Responsibilities

• Build credible and collaborative working relationships with your customer and cross-functional contacts.
• Develop retailer-centric strategies for your channel; identify joint objectives and build business plans for mutual growth.
• Influence future retailer initiatives and collaborations, ensuring the brand maximises all available opportunities in store and online.
• Manage all lines of the P&L, from retail sell-out to sell-in, to ensure delivery on or above target for your retailer.
• Proactively create and manage your retailer budgets and sell-out forecast, identifying risks and opportunities and building contingency plans where necessary.
• Take on line management responsibilities for a graduate team member.

Skills

Experience in fast-paced sales

Experience with online retailers

Strong communication skills

Excellent presentation skills

Strong influencing skills

Ambitious and proactive

Operational and strategic thinking

Empathetic and collaborative

Job description

NATIONAL ACCOUNT MANAGER

As National Account Manager, you'll be responsible for driving retail sell-out and growing market share for your brand within your portfolio of online customers. You'll take ownership of shaping account strategy, managing the P&L, and building strong relationships with key contacts, creating persuasive commercial arguments to support mutual growth. This role offers the opportunity to influence how the brand shows up with your retail partners, while developing your own leadership experience through line management responsibilities.

A DAY IN THE LIFE

• Build credible and collaborative working relationships with your customer and cross-functional contacts
• Develop retailer-centric strategies for your channel; identify joint objectives and build business plans for mutual growth
• Influence future retailer initiatives and collaborations, ensuring the brand maximises all available opportunities in store and online
• Manage all lines of the P&L, from retail sell-out to sell-in, to ensure delivery on or above target for your retailer
• Proactively create and manage your retailer budgets and sell-out forecast, identifying risks and opportunities and building contingency plans where necessary
• Take on line management responsibilities for a graduate team member

WHO YOU ARE

• Experience in a fast-paced sales or retail environment
• Experience working with online retailers
• Strong communication skills, both written and verbal
• Excellent presentation skills with attention to detail for creating visually impactful presentations
• Strong influencing skills, with the ability to demonstrate thought leadership as well as drive to execution
• Ambitious, with a self-driven and proactive approach, thriving on exceptional performance
• Able to balance operational and strategic thinking, cutting through complexity to get things done
• Empathetic and collaborative, building genuine and trustful relationships with diverse people

WHAT WE OFFER

• Our industry-leading award-winning benefits package shows how much we value our people. We know they're at the heart of L'Oréal's success, so we offer a fair and competitive package to help you thrive. Enjoy perks like money-saving offers, free mortgage advice, share options and an enhanced pension plan. Love our brands? You'll get up to 60% off iconic names like YSL, CeraVe, Armani, Kiehl's and Garnier! Because health matters, we offer private medical and dental insurance, discounted gym memberships, and onsite mental health support. We also provide enhanced family leave for all and up to 4 weeks of paid fertility leave, so you can prioritise what matters most. Learning is in our DNA at L'Oréal. We'll help you master your role, build skills, and access top-notch leadership programs and monthly expert talks. And there's lots more too!

WHO WE ARE

L'Oréal is present in 150 markets on five continents.

For more than a century, L'Oréal has devoted itself solely to 'Create beauty that moves the world'; it is now the industry world leader with €29 billion consolidated sales.

Together, we solve complex challenges at scale, while making sure we stay committed to making the world a more inclusive and a better place for everyone and our planet.

Experience the excitement of agility to shape the future of beauty; where diversity and purpose come together to create meaningful impact.

HOW WE RECRUIT

At L'Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome and their contributions are valued.

When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status.

When we look for talent, we welcome difference-different backgrounds, experiences, personalities and perspectives.

The beauty we find in our differences gives us the freedom to go beyond.

That's the beauty of L'Oréal.

We are a Disability Confident Employer and will offer an interview to applicants with a disability or long-term condition who best meet the minimum/essential criteria for the role.

You can let us know if you would like your application to be considered under the Disability Confident Scheme within your application.