Senior National Account Manager

L'Oréal; Greater London; On-site; GBP 70,000 - 110,000; Full time

Benefits offered by this job

Money-saving offers

Mortgage advice

Share options

Enhanced pension

Brand discounts (60% off)

Private medical and dental insurance

Discounted gym memberships

Onsite mental health support

Enhanced family leave

Fertility leave

Leadership programs

Job summary

L’Oréal is seeking a Senior National Account Manager to lead a major retail partnership and shape a strategic Joint Business Plan that drives mutual growth across sell-in and sell-out. You’ll own commercial negotiations and partner with cross-functional teams to maximise in-store and online performance.

This role demands strong leadership, influencing skills, and a track record of delivering results in fast-paced FMCG or retailer environments, with a strategic mindset and the ability to

Qualifications

• Experience in fast-paced sales environments, FMCG or retailer organisations.
• Strong communication and presentation skills with attention to detail.
• Proven ability to lead complex commercial negotiations and strategic discussions.

Responsibilities

• Build credible and collaborative relationships with customer and cross-functional contacts.
• Develop retailer-centric strategies and joint business plans for mutual growth.
• Influence retailer initiatives and maximise opportunities in store and online.
• Manage all P&L lines from retail sell-out to sell-in to meet targets.
• Proactively create budgets and sell-out forecasts, identify risks and opportunities.
• Lead major commercial negotiations and discussions with the retailer partner.
• Support team development, coaching junior team members on targets and relationships.

Skills

Communication skills

Presentation skills

Influencing skills

Sales experience

Negotiation

Stakeholder management

Cross-functional collaboration

Strategic partnership

Job description

SENIOR NATIONAL ACCOUNT MANAGER

As Senior National Account Manager, you'll take ownership of a major retail partnership, acting as the key commercial lead for your retailer and building a strategic Joint Business Plan to drive mutual growth across sell-in and sell-out. This role offers the opportunity to step up from a tactical account management focus into a true strategic partner, leading major commercial negotiations and shaping how our brands show up in store and online. You'll work closely with cross-functional teams, including activation and business planning functions, to deliver on ambitious targets.

A DAY IN THE LIFE

• Build credible and collaborative working relationships with your customer and cross-functional contacts
• Develop retailer-centrics strategies for your channel; identify joint objectives and build business plans for mutual growth
• Influence future retailer initiatives and collaborations, ensuring the brand maximises all available opportunities in store and online
• Manage all lines of the P&L, from retail sell-out to sell-in, to ensure delivery on or above target for your retailer
• Proactively create and manage your retailer budgets and sell-out forecast, identifying risks and opportunities and building contingency plans where necessary
• Lead major commercial negotiations and discussions with your retailer partner
• Support team development, coaching junior team members on best practice, delivery of targets, retailer relationships and commercial competencies

Who You Are

• Strong communication skills, both written and verbal
• Excellent presentation skills with attention to detail for creating visually impactful presentations
• Strong influencing skills, with the ability to demonstrate thought leadership as well as drive to execution
• Comprehensive experience in a fast-paced sales environment, either within an FMCG or retailer organisation
• Solid negotiation and stakeholder management skills, with the confidence to lead complex commercial discussions
• Experience managing cross-functional relationships amid frequent brand rollouts and a complex internal/external stakeholder landscape
• Ready to transition from a tactical delivery focus to a strategic business partner role

What We Offer

Our industry-leading award-winning benefits package shows how much we value our people. We know they're at the heart of L'Oréal's success, so we offer a fair and competitive package to help you thrive. Enjoy perks like money-saving offers, free mortgage advice, share options and an enhanced pension plan. Love our brands? You'll get up to 60% off iconic names like YSL, CeraVe, Armani, Kiehl's and Garnier! Because health matters, we offer private medical and dental insurance, discounted gym memberships, and onsite mental health support. We also provide enhanced family leave for all and up to 4 weeks of paid fertility leave, so you can prioritise what matters most. Learning is in our DNA at L'Oréal. We'll help you master your role, build skills, and access top-notch leadership programs and monthly expert talks. And there's lots more too!

Who We Are

L'Oréal is present in 150 markets on five continents. For more than a century, L'Oréal has devoted itself solely to 'Create beauty that moves the world'; it is now the industry world leader with €29 billion consolidated sales. Together, we solve complex challenges at scale, while making sure we stay committed to making the world a more inclusive and a better place for everyone and our planet. Experience the excitement of agility to shape the future of beauty; where diversity and purpose come together to create meaningful impact.

How We Recruit

At L'Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference—different backgrounds, experiences, personalities and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That's the beauty of L'Oréal. We are a Disability Confident Employer and will offer an interview to applicants with a disability or long-term condition who best meet the minimum/essential criteria for the role. You can let us know if you would like your application to be considered under the Disability Confident Scheme within your application.