National Account Manager

Coty; City of Westminster; On-site; GBP 55,000 - 75,000; Full time

Job summary

A leading global beauty company in the UK seeks a National Account Manager to manage strategic relationships with Boots, enhance brand presence, and deliver sales targets. This role offers opportunities for creativity and collaboration across multiple teams to ensure exceptional results in a dynamic environment. The ideal candidate will have experience in the beauty or premium FMCG sectors and possess strong negotiation and relationship-building skills.

Qualifications

• Proven success as a National Account Manager in beauty or FMCG.
• Experience working with UK high street retailers.
• Deep understanding of beauty and fragrance retail landscape.

Responsibilities

• Own the commercial relationship with Boots.
• Lead annual joint business planning and forecasting.
• Create and implement omni-channel activation plans.
• Collaborate with various cross-functional teams.
• Manage promotional plans and trade budgets.
• Deliver sales and profit targets across Fragrance category.

Skills

Negotiation skills

Relationship building

Financial acumen

Forecasting ability

Organizational skills

Commercial awareness

Job description

This role will be responsible for managing Coty's Luxury and Lifestyle Fragrances with Boots, our largest retail partner. The National Account Manager role is responsible for building strategic relationships, delivering annual sales and profit targets, and ensuring our brands stand out in a highly competitive category. The role offers a huge amount of scope to drive our brands in creative ways with the customer and stretch your account manager experience, working cross functionally to deliver results.

Responsibilities

• Business Planning: Own the commercial relationship with the key high‑street retailer, lead annual joint business planning, including setting targets, forecasting, and aligning on long‑term growth strategies.
• Activation Plans: Create and implement market‑leading, omni‑channel activation plans tailored to the retailer and specific Coty brands.
• Collaboration: Work with Marketing, Retail Media, Commercial Excellence, Visual Merchandising, Field and Education teams to deliver standout in‑store visibility, seasonal campaigns, and consumer experiences.
• Negotiation: Agree listings for new products and brands, manage promotional plans, trade budgets, and retailer margin requirements to maximise ROI, and lead trade price, space and JBP negotiations.
• Forecasting / Supply Chain: Build robust and accurate sales forecasts to meet business expectations and ensure exceptional service levels.
• Financial Responsibilities: Deliver sales, profit, and market‑share objectives across the Fragrance category, manage monthly, quarterly and annual forecasts, provide rationale to the Customer Business Manager, own P&L, manage gross‑to‑net controls, and oversee investment plans that drive consumer awareness while maximising profitability.

Qualifications

• Proven success as a National Account Manager within beauty, fragrance, luxury, or premium FMCG.
• Strong experience working with UK high‑street retailers (Boots experience highly desirable).
• Deep understanding of the beauty/fragrance retail landscape, consumer trends, and the dynamics of premium/luxury categories.
• Excellent negotiation, relationship‑building, and presentation skills.
• Commercially savvy with strong financial acumen, forecasting ability, and P&L ownership.
• Highly organised, proactive, and comfortable working in a fast‑paced, entrepreneurial environment.
• Flexibility to adapt to changing priorities and challenges.

About Coty

Coty is a global leader in beauty, the #1 fragrance brand and #3 in colour cosmetics worldwide, offering an iconic portfolio of more than 77 brands sold in over 150 countries. We believe in beauty with purpose and strive to build a diverse and inclusive workforce.

This role will report into the Customer Business Manager and collaborate with the Brand teams, Marketing, Sales and Supply & Demand teams.

Working for Coty means putting kindness at the centre of all we do. Coty wants to unleash every vision of beauty and to further celebrate that vision, we encourage you to bring your authentic self to the team. We proudly demonstrate inclusion and role‑model the right behaviours in our close‑knit team.

We are an equal‑opportunity employer. We do not discriminate against any candidate or employee and strive to be an open, inclusive and diverse workplace where all employees can be their authentic self.