National Account Executive

Kingsland Drinks; Manchester; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Employee ownership

Job summary

Kingsland Drinks, a premier independent UK supplier of wine and spirits, invites applications for a customer-facing role based in Manchester. You will support the BSC/NAM to drive account sales, manage queries, coordinate pricing and product launches, and maintain strong retailer relationships across marketing, supply chain and operations.

The role requires 1 year of sales/customer interface experience, a graduate calibre, and a full UK driving licence.

Qualifications

• 1 year of sales/customer interface experience.
• Graduate calibre.
• PC literacy (Word, Excel, PowerPoint, Outlook).
• FMCG market experience desirable.
• Previous account management experience.
• Strong communicator.
• Experience working with a sales team.
• Good commercial skills.
• Ability to project manage.
• Confidence in interactions with senior management.
• Proven team player.
• Self motivated, organised and disciplined.
• Flexibility and adaptability is essential.
• Full UK driving licence.
• Willingness to travel to customer meetings and stay overnight if required.

Responsibilities

• Support the BSC/NAM to deliver account sales targets and act as primary contact for customers and internal colleagues.
• Deal with customer queries promptly and coordinate with relevant personnel.
• Assist in preparing accurate customer reports and input during supply chain meetings.
• Coordinate price changes, stock management and new product launches.
• Maintain market knowledge through store visits and trade publications.
• Represent Kingsland Drinks at trade events as needed.
• Be the primary contact for customers when BSC/NAM are unavailable.
• Maintain familiarity with retailers systems and supplier portals.

Skills

Customer experience

Graduate calibre

PC literacy

FMCG experience

Account management

Strong communicator

Team player

Self motivated

Organised

Full UK driving licence

Willing travel

Education

Graduate calibre

Tools

MS Office

Excel

PowerPoint

Outlook

Job description

Responsibilities

• The purpose of this role is to support the Business Sector Controller (BSC) and National Account Manager (NAM) to deliver the account sales targets. The role is a key point of contact for the customer and internal colleagues, acting as primary cover for the BSC/NAM when they are out of the business., Establish and develop excellent relationships with existing and potential customers across sales, marketing, supply chain, and operations.
• Deal promptly with any customer queries or requests, involving relevant personnel when required and follow up accordingly until the query / issue has been dealt with.
• Support the BSC/NAM when preparing accurate reports as required by each specified customer account in a timely manner.
• Support the BSC/NAM when providing commercial input into supply chain meetings (e.g. forecasting meeting).
• Co-ordinate the implementation of price changes, including stock management and implementation dates both internally and with the customer.
• Co-ordinate the implementation of any new products or products specifications amendments from concept to launch.
• Maintain a good level of market and competitor knowledge by means of regular store visits and reading of relevant trade publications.
• Represent the company at Trade events and fairs as and when required.
• Be the primary caretaker for the Customer when the BSC/NAM is out of the business.
• Have full working knowledge of retailers systems and supplier portals.

Qualifications and Skills

• Minimum 1 years' experience in a previous sales/customer interface experience
• Graduate Calibre
• PC literate (word, excel, PowerPoint, e-mail/outlook)
• Previous FMCG market experience desirable
• Experience
• Previous account management experience
• Strong communicator
• Exposure to working for a team of sales people
• Good commercial skills
• Ability to project manage
• Ability and confidence in interaction with senior management
• Other
• Proven team player
• Self motivated, organised and disciplined
• Flexibility and adaptability is essential
• Full UK driving licence
• Requirement to travel to customer meetings and stay overnight from time to time if required.

Kingsland Drinks is a well-established premier independent UK supplier of wine and spirits specialising in providing a complete category solution. Using our consumer understanding and drinks experience, we provide innovative, bespoke solutions to become the partner of choice as we create value for our customers.

Working at Kingsland, a company that is employee owned, means that you can suggest ideas and innovative ways in how we, as a collective run our business. Our most important stakeholder is our members (employees), who have also been key to our success. We have built on our heritage, with a family ethic, and always tried to encourage a positive can-do culture that encourages individual responsibility. We have always valued our members contribution and we recognise that the success of Kingsland has only been possible with everyone's valued contributions. Our key objective when we decided on the next step on the journey for Kingsland is for our business to continue to grow and develop and provide security for all our stakeholders. We strongly believe we have created a great legacy that we want to securely hand this on to the next generation and beyond, so the future of the business remains in its own hands. We want Kingsland Drinks Group to be a place people enjoy coming to work and a business our members feel proud of. We are looking for passionate, professional, and fun-loving candidates to join our expanding business here in Manchester! As we're accredited in IIP, we are invested in looking after our members and training / developing you to fulfil your careers.