National Account Executive

JR United Kingdom; Leicester; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

Join a leading company as a National Account Executive, managing key retailer accounts and driving customer satisfaction. This role offers the chance to grow within a fast-paced FMCG environment, where you’ll collaborate across teams, manage budgets, and enhance your account management skills.

Benefits

Annual bonus and pay review

28 days annual leave plus bank holidays

Life assurance

Employee referral bonus

Financial, legal, and practical support services

Discounts on products

GroceryAid support service

Qualifications

• Experience in a commercial role, ideally in FMCG sector.
• Knowledge of top 6 UK retailers is highly desirable.
• Strong analytical and relationship management skills.

Responsibilities

• Manage customer relationships and business plans with Account Controller.
• Oversee promotional calendars and budget price increases.
• Lead projects and analyze sales data for actionable insights.

Skills

Commercial mindset

Solid Excel skills

Presentation skills

Job description

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Join Refresco as a National Account Executive and support the day-to-day management of two of our leading retailer customer accounts. Working closely with the Account Controller and cross-functional teams, you'll help drive volume, profitability, and customer satisfaction. This is a great opportunity to grow your commercial career in a fast-paced FMCG environment with a business that values collaboration, quality, and continuous improvement.

National Account Executive

Monday – Thursday 8:30 am – 5 pm and Friday 8:30 am – 4 pm

Hybrid – work 2 days from home

Permanent

• Annual bonus and pay review
• Early finish on a Friday
• 28 days annual leave plus bank holidays
• Purchase additional holidays taking you to 31 days plus bank holidays
• Life assurance
• Employee referral scheme - earn a bonus for referring your friends or family
• GroceryAid – a support service offering financial, legal, wellbeing and practical support, advice and counselling
• Cheers – a benefits platform offering discounts, free perks, and well-being tools for all employees
• Free onsite parking, and discounted products

Key responsibilities of the National Account Executive

• Collaborate with the Account Controller to achieve business unit goals, including maintaining positive customer relationships and implementing business plans.
• Manage promotional calendars to ensure timely submissions and measure outcomes effectively.
• Coordinate and communicate all commercial activities that drive changes to Refresco UK products, while monitoring costs and identifying optimisation opportunities.
• Take responsibility for delivering budgeted price increases and associated EBITDA, managing customer sales ledgers, and reducing aged debt.
• Lead specific projects, evaluate commercial activities, and analyse sales data to provide actionable insights.
• Update forecasting teams on product changes, ensuring smooth transitions and minimising obsolescence.
• Support customer service KPIs, respond to inquiries professionally, monitor competitor activity, and build strong internal relationships.
• Work with the Refresco brands team to optimise shelf space and continuously develop account management skills.

About you

The ideal candidate will have recent experience within a commercial function and a strong commercial mindset. They should be confident presenting to groups, possess solid Excel skills, and demonstrate a good understanding of the FMCG sector. Experience working with top 6 retailers is highly desirable, along with relevant industry knowledge and expertise.

About Refresco Our drinks on every table. That's the Refresco vision. We’re a global business and currently produce 14 billion litres of soft drinks from 78 manufacturing plants in Europe, North America and we've just opened in Australia, and we’re only just getting started. We have grown from just 2 sites in 1999. Our Group Headquarters are based in Rotterdam, Netherlands.

We’re the proud owners of six drinks manufacturing sites within the UK. Our UK business provides a great place to work for over 1,800 employees, who produce private label soft drinks and fruit juices for all the leading UK supermarkets, plus some of the best-known UK drink brands.

From the purchasing of the raw materials such as fruit juices and CO2, through to the finished product delivered to your table, we cover the full manufacturing cycle for our customers. And, whether it’s packed in cartons, bottles, or cans, we ensure that our products are made to the highest quality standards.