NARS Assistant Manager - Selfridges, Trafford Centre Manchester (37.5 Hours)

Shiseido Company, Limited; Manchester; On-site; GBP 25,000 - 35,000; Full time

Job summary

An exciting opportunity awaits as a Supervisor at a leading beauty brand, where you will inspire creativity and self-expression. You will play a pivotal role in engaging customers and driving sales while leading a passionate team. This position offers a unique blend of artistry and leadership, allowing you to make a significant impact on both your team and clients. With a commitment to personal development and a supportive work environment, you'll thrive in this dynamic role. Join a company that values innovation and artistry, and take your career to new heights in the beauty industry.

Benefits

30 days holiday including bank holidays

Generous discretionary commission scheme

Contributory pension scheme

Enhanced parental allowance

Life Assurance up to x2 salary

Access to Retail Trust

Annual performance reviews

Qualifications

• Proven leadership experience in retail with a focus on team development.
• Strong background in artistry and effective communication skills.

Responsibilities

• Lead customer engagement and build strong connections with clients.
• Coach and develop the team to achieve sales targets and KPIs.

Skills

Leadership in retail

Coaching and developing teams

Artistry experience

Effective communication

Driving KPIs and sales targets

Education

Qualification in artistry

Job description

Location: Manchester

Reports to: Area Sales & Education Manager NARS
Job Location: Selfridges, Trafford Centre Manchester
Contract type: Permanent Contract, 37.5 hours per week over 5 days

MISSION

NARS inspires self-expression, creativity and artistry - bringing high-fashion, high-style and forward thinking to beauty. As a Supervisor you will be bringing this vision to our customers on counter. Your passion for artistry, service and leading people is key. As part of the counter management team, you will help to deliver a successful business through the motivation and engagement of your team members.

We are part of the Shiseido Group, and in joining NARS you will not only receive innovative and artistry led training, a generous discount on our award winning products and the chance to be part of a fast growing brand – you join an incredible group network of brands, where developing our people is at the heart of our business.

MAIN RESPONSIBILITIES

Leading by example by in delivering our customer engagement approach you will be able to create strong connections with your customers through the brand history and high performance formulas thus securing brand loyalty to not only NARS but you as an Artist. Your coaching skills will be a real asset as you support management in developing the team, whilst your drive will ensure that the team are delivering on sales targets.

We'll make sure you have the tools and training you need to deliver and inspire in coaching, artistry and customer service so that you can support the leadership of the team and take accountability when the manager is not there. In return, we'll expect you to deliver on your goals whilst supporting and driving the team. As a NARS Artist and Supervisor, you have the power to change the way a client feels about themselves through your actions, communication and the connections that you make. This will be your daily commitment to your clients and yourself.

PROFILE

• Must have held a leadership position in a retail business
• Track record of coaching and developing teams
• Strong experience in artistry, ideally with a qualification
• Ability to communicate effectively with a team and lead
• Ability to drive KPIs and sales targets
• Alignment with the group’s “Trust8” working principles: Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success

The benefits you’ll love…

30 days holiday, including bank holidays, increasing with service

Generous discretionary commission scheme

Contributory pension scheme – 5% employer contribution

Enhanced parental allowance

Life Assurance up to x2 your salary

Access to Retail Trust

Annual performance and development reviews so you know your career is going in the right direction

POSITION REFERENCE NUMBER: 14602