NARS Assistant Manager - Selfridges, Trafford Centre Manchester (37.5 Hours)

Shiseido Company, Limited; Manchester; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a dynamic and innovative beauty brand as a Supervisor, where your passion for artistry and leadership will inspire both customers and your team. In this exciting role, you will be at the forefront of customer engagement, helping to create unforgettable experiences that drive brand loyalty. With a focus on coaching and development, you will empower your team to reach their goals while enjoying a range of benefits including generous holidays, a commission scheme, and a contributory pension. This is your opportunity to make a meaningful impact in a fast-growing brand, surrounded by a supportive network that values creativity and self-expression.

Benefits

30 days holiday

Generous discretionary commission scheme

Contributory pension scheme

Enhanced parental allowance

Life Assurance up to x2 salary

Access to Retail Trust

Annual performance reviews

Qualifications

• Proven leadership in retail with a focus on team development.
• Strong background in artistry, with effective communication skills.

Responsibilities

• Lead customer engagement and build brand loyalty through artistry.
• Coach and develop team members to achieve sales targets.

Skills

Leadership in retail

Coaching and developing teams

Artistry experience

Effective communication

Driving KPIs and sales targets

Education

Qualification in artistry

Job description

Location: Manchester

Reports to: Area Sales & Education Manager NARS
Job Location: Selfridges, Trafford Centre Manchester
Contract type: Permanent Contract, 37.5 hours per week over 5 days

MISSION

NARS inspires self-expression, creativity and artistry - bringing high-fashion, high-style and forward thinking to beauty. As a Supervisor, you will be bringing this vision to our customers on counter. Your passion for artistry, service, and leading people is key. As part of the counter management team, you will help to deliver a successful business through the motivation and engagement of your team members.

We are part of the Shiseido Group, and in joining NARS, you will not only receive innovative and artistry-led training, a generous discount on our award-winning products, and the chance to be part of a fast-growing brand – you join an incredible group network of brands, where developing our people is at the heart of our business.

MAIN RESPONSIBILITIES

Leading by example by delivering our customer engagement approach, you will create strong connections with your customers through the brand history and high-performance formulas, thus securing brand loyalty to not only NARS but also to you as an Artist. Your coaching skills will be a real asset as you support management in developing the team, whilst your drive will ensure that the team is delivering on sales targets.

We'll make sure you have the tools and training you need to deliver and inspire in coaching, artistry, and customer service so that you can support the leadership of the team and take accountability when the manager is not there. In return, we'll expect you to deliver on your goals whilst supporting and driving the team. As a NARS Artist and Supervisor, you have the power to change the way a client feels about themselves through your actions, communication, and the connections that you make. This will be your daily commitment to your clients and yourself.

PROFILE

• Must have held a leadership position in a retail business
• Track record of coaching and developing teams
• Strong experience in artistry, ideally with a qualification
• Ability to communicate effectively with a team and lead
• Ability to drive KPIs and sales targets
• Alignment with the group’s “Trust8” working principles: Think Big, Take Risks, Hands-on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success

The benefits you’ll love…

30 days holiday, including bank holidays, increasing with service

Generous discretionary commission scheme

Contributory pension scheme – 5% employer contribution

Enhanced parental allowance

Life Assurance up to x2 your salary

Access to Retail Trust

Annual performance and development reviews so you know your career is going in the right direction

POSITION REFERENCE NUMBER: 14602